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Customer engineer Jobs in Allen, TX

Last updated: 21 hours ago
  • Promoted
Customer Service Engineer

Customer Service Engineer

Worldwide TechServicesPlano, TX, United States
Full-time
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environ...Show moreLast updated: 8 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

FinThrivePlano, TX, United States
The Customer Success Manager (CSM) is responsible for managing assigned Customers and supporting all aspects of Customer management activities. This role is accountable for Customer satisfaction and...Show moreLast updated: 28 days ago
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Customer Service Representative

Customer Service Representative

Jobs4UFrisco, TX, US
Full-time
We are hiring a Customer Service Representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalate complaints across a number of communi...Show moreLast updated: 30+ days ago
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Customer Advocate Supervisor

Customer Advocate Supervisor

loanDepotPlano, TX, United States
$60,000.00–$65,000.00 yearly
Full-time
Description Position at loanDepot Position Summary : Responsible for supervising multiple customer advocate staff.Oversees the day-to-day operations of the Single Point of Contact (SPOC) department ...Show moreLast updated: 21 hours ago
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Finance Customer Service

Finance Customer Service

Charles SchwabPlano, TX, United States
$54,800.00–$60,280.00 yearly
Full-time
At Schwab, youre empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together....Show moreLast updated: 1 day ago
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Customer Solutions Engineer

Customer Solutions Engineer

VirtualVocationsPlano, Texas, United States
Full-time
A company is looking for a ML Customer Solutions Engineer.Key Responsibilities : Collaborate with clients to fine-tune machine learning models for specific radiology tasksDeliver demos and facilitate...Show moreLast updated: 3 days ago
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Customer Service Representative

Customer Service Representative

Shop TalulahPlano, TX, United States
$20.00–$24.00 hourly
Full-time
Talulah has an opening in our Customer Service department.The opening is for a Customer Service Representative to assist customers with our online store. We seek candidates who enjoy a fast-paced en...Show moreLast updated: 11 days ago
Customer Success Engineer - NGFW : 25-03717

Customer Success Engineer - NGFW : 25-03717

Akraya Inc.Plano, TX, US
$40.00–$45.00 hourly
Full-time
Quick Apply
Primary Skills : Network Security (Expert), Network Operations(Advanced), Palo Alto NGFW(Advanced), Customer Success (Intermediate), Product Adoption (Advanced). Location : Plano,TX (#LI-Hybrid)....Show moreLast updated: 23 days ago
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Customer Care Specialist

Customer Care Specialist

Serenity Healthcare, LLCFrisco, TX, United States
Full-time
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required.Through an innovative approach and patient-centered care, we are revolutionizing the fiel...Show moreLast updated: 3 days ago
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Customer Relations Lead

Customer Relations Lead

Raising Cane'sPlano, TX, US
Full-time
At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals.Our Crew make it happen, our Culture makes it unique and the Community makes it a...Show moreLast updated: 7 days ago
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Customer Service Associate

Customer Service Associate

Hales Chimney & Fireplace SolutionsMcKinney, TX, US
$14.00–$16.00 hourly
Full-time
Ready to kick-start an exciting career as a.Hales Chimney & Fireplace Solutions.Join our thriving team in vibrant McKinney, TX, and become an essential part of our customer-centric company.Why ...Show moreLast updated: 10 days ago
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Customer Service Supervisor

Customer Service Supervisor

Public StoragePlano, Texas, USA
Job Summary : We are seeking a dedicated and experienced Customer Service Supervisor to support our call center operations. The ideal candidate will have a strong background in partnering with Busines...Show moreLast updated: 10 days ago
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Customer Success Engineer Access

Customer Success Engineer Access

Palo Alto NetworksPlano, Texas, USA
$142,000.00–$230,000.00 yearly
Full-time
As a Customer Success Engineer (CSE) at Palo Alto Networks you will play a strategic role in driving customer success by providing advanced technical expertise and leadership.You will work closely ...Show moreLast updated: 8 days ago
Customer Success Engineer - NGFW

Customer Success Engineer - NGFW

AkrayaPlano, TX
$35,000.00 yearly
Primary Skills : NGFW (Nextgen firewall), Networking, Security, Networking Products.Duration : 6+ Months (Possible Extension). NOTE : Role opens for Women Back to Work candidates with a career gap.TALK...Show moreLast updated: 30+ days ago
Lead Infrastructure Engineer - Supporting Customer Facing Applications

Lead Infrastructure Engineer - Supporting Customer Facing Applications

JPMorgan Chase & Co.Plano, TX, United States
Full-time
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's ...Show moreLast updated: 30+ days ago
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Customer Service / Sales

Customer Service / Sales

Home DepotPlano, TX, United States
Full-time
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show moreLast updated: 11 days ago
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Customer Success Engineer

Customer Success Engineer

TWELVE10Austin, Texas Metropolitan Area, United States
Full-time
Customer Success Engineer Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company. If you're looking for a fully remote Customer Success Engineer rol...Show moreLast updated: 11 days ago
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Customer Service Representative

Customer Service Representative

PLSPlano, TX, United States
Full-time
Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the c...Show moreLast updated: 14 days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Dollar Tree Family Dollar - Dollar Tree, Inc.McKinney, TX, United States
Full-time
Provides customer engagement in positive and approachable manner.Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchand...Show moreLast updated: 30+ days ago
Customer Service Engineer

Customer Service Engineer

Worldwide TechServicesPlano, TX, United States
8 days ago
Job type
  • Full-time
Job description

Job Description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

Qualifications : Qualifications

Responsibilities

  • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
  • Provide support to client identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • Perform Install / Move / Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational / customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.
  • Other duties or certifications may be assigned to meet business needs

Education and Experience :

  • Typically requires technical school certification or equivalent of 2-4 years of relevant experience
  • Certifications and / or Qualifications :

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired
  • May require additional customer-specific certifications or training as required
  • Skills :

  • Excellence in communication and customer-facing skills
  • Strong oral, written and interpersonal skills
  • Ability to follow instructions and processes with minimal instruction
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair kit
  • Additional requirements may exist if offer of employment is extended

    Additional Information

    All your information will be kept confidential according to EEO guidelines.