Customer account manager Jobs in Dayton, OH

Job Description

Job Description

This position is for a Account Specialist who wants to join a team with a company that cares about its employees. Responsible for assisting in the maintenance of company Standards of Operation. Responsible for proper control of rental accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. This team member will be responsible for rental (lease) agreements, merchandise, and provide preferred customer relations. Expeditiously handle non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Maintain accounts on the assigned route to non-renewed percentages that are at or below the companys weekly close / open standard. Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise. Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field. Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and / or generating new information. Maintain the assigned vehicle in proper working condition and appearance. Maintains proper care and security of inventory during transport.

Compensation and Benefits :

• State-of-the-Art Training Program and Training Center
• Paid Holidays and Paid Time Off
• Health, Dental, Vision, and Supplemental Life and AD&D Insurance
• 401k with 4% safe harbor employer matching
• Employer Paid Life Insurance and Short-term and Long-Term Disability