Content specialist Jobs in Murfreesboro, TN

About the Role

You'll be a member of the Content and Policy Analyst that define content standards and outline policy and inclusion criteria for our FCC and Trade Compliance business. You should have prior experience in the AML / BSA space in an industry (for example, a financial institution) and / or regulatory capacity and proven research, analysis and writing skills. You should be able to communicate with all levels of our business. You will support the management of our World Compliance data, specifically the maintenance and dissemination of our researcher-facing policy documentation and training materials.

Responsibilities

Researching, developing, and managing knowledge materials for global research teams, including process walkthroughs, data entry standards, and inclusion criteria.

Collaborating with operations colleagues to ensure alignment and consistency in policy and to ensure organizational success.

Communicating information to employees and research teams and directing them to the most appropriate sources.

Acting as subject matter expert for research team and stakeholder questions and providing responsive business information on a reactive and proactive basis.

Marketing the services of knowledge management tools / team to raise awareness of data availability, system functionality, and the efficient use of knowledge materials .

Identifying and implementing process improvements.

Contributing to content expansion policy and other special projects.

Requirements

General knowledge in the BSA / AML space with industry experience working for a Financial Institution or regulatory body preferred.

Demonstrate education and / or extensive work experience in a field relevant to global policy development (for example public policy, international affairs, regulatory compliance, knowledge management). Experience with content and policy writing is essential.

Excellent verbal and written communication skills with the ability to collaborate with and present to various levels of leadership.

Research and analysis experience.

Global affairs knowledge.

Any of the following would be advantageous Financial Crime Compliance (FCC) experience / experience working with unstructured open-source data or relational databases (e.g. SQL) / experience administering a knowledge management system / ability to read a language other than English / experience in agile development methodologies.

Conceptual knowledge of data analysis (quantitative and / or qualitative).

Highly organized and communicative.

Comfortable with collaborative work and independent work.

Writing sample required