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Contact tracing Jobs in Boston, MA

Last updated: 1 day ago
  • Promoted
Contact Center Specialist I

Contact Center Specialist I

Northern BankWoburn, MA, US
Full-time
The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical skills to resolve inquiries effectively and efficiently, relative to the Bank’s products an...Show moreLast updated: 22 days ago
Contact Lens Technician / Admin

Contact Lens Technician / Admin

Massachusetts Eye and EarStoneham, MA
RegularRecruiting Department : MEI Ophthalmology.Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative I, RMV - Contact Center

Customer Service Representative I, RMV - Contact Center

Mass., Inc.Quincy, MA, United States
Full-time +1
Provides customer service as a Customer Service Representative.Performs related duties such as booking registration and license appointments, booking road exams, citation payments, and other cleric...Show moreLast updated: 9 days ago
  • Promoted
Optometrist – Medical Contact Lens

Optometrist – Medical Contact Lens

BMCBoston, MA, United States
Full-time
Position Title : Optometrist – Medical Contact Lens.Join today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.Boston Univer...Show moreLast updated: 4 days ago
Digital Contact Solutions Manager

Digital Contact Solutions Manager

PricewaterhouseCoopers Advisory Services LLCBoston,MA
Remote
Full-time
SummaryA career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We...Show moreLast updated: 30+ days ago
Training Specialist Ambulatory Contact Center

Training Specialist Ambulatory Contact Center

Partners HealthCareBoston, MA, US
Remote
Full-time
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system.Founded by B...Show moreLast updated: 30+ days ago
  • Promoted
Contact Center Supervisor

Contact Center Supervisor

Health Resources in Action IncBoston, MA, US
$70,000.00 yearly
Full-time
Health Resources in Action, Inc.HRiA) is a non-profit organization working to improve and reimagine public health.We connect, consult, and collaborate to solve complex challenges of access and equi...Show moreLast updated: 15 days ago
Contact Center Representative

Contact Center Representative

Cynet SystemsBoston, MA
$14.42–$19.42 hourly
Assist educators and prospective educators through the BRC process.Answer questions about the status of the caller’s BRC submission. Enter updated information as requested.Obtain accurate informatio...Show moreLast updated: 30+ days ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthMassachusetts, Work At Home, US
$67,900.00–$149,300.00 yearly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
  • Promoted
Contact Center Supervisor

Contact Center Supervisor

XceedanceWorcester County, MA, United States
Full-time
Xceedance is a global provider of consulting and managed services, technology, and data sciences to insurance organizations. With offices in the United States, United Kingdom, Poland, and India, Xce...Show moreLast updated: 11 days ago
  • Promoted
Optometrist – Medical Contact Lens

Optometrist – Medical Contact Lens

Boston Medical CenterBoston, MA, United States
Full-time
Position Title : Optometrist – Medical Contact Lens.Join today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.Boston Univer...Show moreLast updated: 2 days ago
Multi-Channel Contact Center Representative I

Multi-Channel Contact Center Representative I

SS&C Technologies HoldingsQuincy, MA
Remote
Full-time
Job Title : Multi-Channel Contact Center Representative.Connecticut, Massachusetts, Maine, Missouri, Pennsylvania, Tennessee, Virginia. SS&C Technologies is a premier provider of retirement plann...Show moreLast updated: 30+ days ago
  • Promoted
Sr Procurement Manager, Procurement Point of Contact

Sr Procurement Manager, Procurement Point of Contact

CBREBoston, MA, United States
$135,000.00 yearly
Full-time
Sr Procurement Manager, Procurement Point of Contact.Juncos - Puerto Rico - United States of America, Morrisville - North Carolina - United States of America, Remote - US - Remote - US - United Sta...Show moreLast updated: 4 days ago
Bilingual (Spanish) Contact Center Representative

Bilingual (Spanish) Contact Center Representative

Commonwealth of MassachusettsBoston, Massachusetts
The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where collea...Show moreLast updated: 30+ days ago
  • Promoted
Skip Tracing Associate

Skip Tracing Associate

VirtualVocationsDorchester, Massachusetts, United States
Full-time
A company is looking for a Skip Tracing Associate to support its Loss Mitigation department.Key ResponsibilitiesIdentify client collateral locations and verify customer statusesGenerate leads for R...Show moreLast updated: 1 day ago
Contact Lens Technician / Admin

Contact Lens Technician / Admin

Mass General BrighamStoneham, Massachusetts, US
Contact Lens Technician / Admin-(3283655).Under the general supervision of the Practice Manager and Manager of the Contact Lens Service, and the direct supervision of the Staff Optometrists, Attendi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative I, RMV - Contact Center

Customer Service Representative I, RMV - Contact Center

State of MassachusettsQuincy, MA, United States
Full-time +1
Position Summary • Provides customer service as a Customer Service Representative.Performs related duties such as booking registration and license appointments, booking road exams, citation payments...Show moreLast updated: 9 days ago
Contact Center Specialist I

Contact Center Specialist I

Northern BankWoburn, MA, US
22 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical skills to resolve inquiries effectively and efficiently, relative to the Bank’s products and services.

ESSENTIAL FUNCTIONS

  • Responds to inquiries and requests from external, internal, and potential customers
  • Guides online users through the Banks consumer and business electronic banking services, including but not limited to, mobile banking, RDC, bill-pay, and external transfers
  • Research and resolve issues related to the Bank’s products and services
  • Troubleshoot customers’ ability to perform online and mobile banking functions
  • Provide assistance with password resets
  • Stay current with information systems and training
  • Processes account maintenance requests and other data entry functions
  • Performs other deposit related functions as may be required
  • Promotes and sells new products to existing and / or potential customers thorough a relationship-based approach
  • Assists customers opening on-line accounts while detecting and preventing fraud

JOB QUALIFICATIONS

  • 1-2 years’ experience in Banking Customer Service, Deposit Operations, Contact Center and / or Retail Banking
  • Comprehensive knowledge of the Banks deposit and services. Knowledge of loan products and credit card products
  • Comprehensive knowledge of the Bank’s electronic services, including but not limited to, consumer and business electronic banking, mobile banking, bill-pay, external transfers, people pay, debit cards, and wire transfers
  • Practical knowledge of Cash Management services, including but not limited to, ACH origination, DESA, Lockbox, Remote Deposit Capture, and merchant services
  • Working knowledge of Bank policies and procedures including those governed by Federal or State Regulations
  • Experience / Knowledge of the following is preferred : MS Office applications, e-Manager, eVision, Customer Service Tool, Mobile Banking Admin Tool, Harland Clarke Checking Ordering, Vision Content, Sendpoint Dashboard, FIS IBS Insight, Business Service Tool, RSA, CMSe for Debit and ATM Cards, Data Navigator, Lockbox Central, Xpress Deposit, FXD, and Salesforce CRM
  • About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook ( / NorthernBankM A / ), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company / northern-bank-ma / ).

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