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Computer technology Jobs in Joliet, IL
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Technology Support Center - Student Worker
University of St. FrancisJoliet, IL, United StatesRomeoville College Computer Science Tutor
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CellairisJoliet, IllinoisTechnology Technical Support Representative
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Perkins Eastman, IL, United StatesArtificial Intelligence (AI) Marketing Technology Manager
Highmark HealthIL, Working at Home, IllinoisAdjunct Faculty - Computer Science
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Iron MountainRemote, IL, US- Promoted
Adjunct Faculty, Computer Science (Graduate)
Lewis UniversityRomeoville, IL, United StatesManaging Director, Technology Banking
Huntington National BankIllinoisDirector, Information Technology - Project Management Office
SSM HealthREMOTE, IL, USTechnology Support Center - Student Worker
University of St. FrancisJoliet, IL, United States- Full-time
Posting Information
First Section
Job Title
Technology Support Center - Student Worker
Position Number
ST3816-00
Organizational Unit
Technology Support Student Workers - Joliet, IL
Posting Number
SP0837-16
Notice of Nondiscrimination
The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https : / / www.stfrancis.edu / titleix / or contact the Title IX Coordinator at [email protected].
Requirements
Responsibilities
- The Support Specialist I is an entry-level customer service role within the Technology Support Center ( TSC )
- The Support Specialist I operates the TSC support desk and provides both live and virtual end user support ( Technology and Professionalism )
- 90% - Respond to support issues that come into the TSC desk ( Critical Thinking and Communication )
- Respond to level 1 support issues via scripted responses ( Communication and Professionalism )
- Accurately document and report support ticket information ( Critical Thinking )
- 10% Contribute to and / or refine the documentation and knowledge base of the TSC ( Technology )
- Communicate written technical information in a clear and concise manner ( Communication )
- Other duties as assigned
- During Summer this may include network and system installation and support ( Technology )
Qualifications
Pay Rate Hourly
14.00
Benefits
Hours / Week
Up to 20 hours per week during the Fall and Spring terms. Up to 40 hours per week during the Summer.
Close Date
Quick Link
https : / / stfrancis.peopleadmin.com / postings / 5367