Clinical liaison Jobs in Norfolk, VA

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary :

Responsible for facilitating PRA’s day-to-day maintenance and control monitoring of all Debt Collection Agencies (DCAs), including inventory management, placement and recalls.

Key Responsibilities (other duties may be assigned) :

• Facilitates day-to-day maintenance of DCAs including agency placement, recall, and inventory management processes
• Updates Company systems with data, payments and notes detailing the actions taken at agency partners
• Acts as liaison between the Company and all DCAs, responding to Agency questions / requests and communicating PRA needs and expectations with Agencies
• Reviews, analyzes, and validates Control Reporting results; identifies processing outliers and / or violations; reports results and submits recommendations to Management for remediation
• Creates and maintains documentation for all Agency Management processes and controls
• Assists management with quality assurance and compliance projects
• Ensures compliance with applicable laws, regulations, and company policies across areas of organizational responsibility
• Completes all required compliance or other training

Professional Experience / Qualifications :

Compliance Responsibilities :