Client success manager Jobs in Odessa, TX
Last updated: 15 hours ago
Autonomize AI is at the forefront of transforming healthcare with AI-powered solutions that empower healthcare knowledge workers to make data-driven decisions, improve patient outcomes, and reduce ...Show moreLast updated: 11 days ago
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands / organizations find and implement solutions that allow ...Show moreLast updated: 11 days ago
A company is looking for a Client Success Manager for CounselLink.Key Responsibilities : Create and manage Success Plans for assigned customersConduct regular account reviews and manage escalations a...Show moreLast updated: 11 days ago
Commercial Insurance Client Service Manager.Client Service Managers at this location are Responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of in...Show moreLast updated: 30+ days ago
Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliabl...Show moreLast updated: 30+ days ago
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities.
Working at Gainwell carries...Show moreLast updated: 30+ days ago
As an Engagement Manager you will engage with clients as their first point of contact.Your objective is to efficiently and effectively plan and coordinate projects.
You will successfully implement t...Show moreLast updated: 30+ days ago
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members.
This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago
This iconic Australian brand has stayed true to its original vision : sophisticated femininity, a passion for detail and a love of colour and print.
Sisters Nicky and Simone ZIMMERMANN founded their ...Show moreLast updated: 11 days ago
As a People Success Partner at Buildertrend, you’ll be the behind-the-scenes force that empowers our teams to do their best work.
While you won’t interact directly with customers, your expertise and...Show moreLast updated: 3 days ago
Part-Time Client Services Delivery Manager.Human Resources & Talent Solutions.Our client is redefining modern HR solutions and needs a.
Client Services Delivery Manager.HR, project management, and r...Show moreLast updated: 2 days ago
Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams.
Members of CSM advocate on behalf of Workday customers and take a team-...Show moreLast updated: 30+ days ago
Customer Success Engineer Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company.
If you're looking for a fully remote Customer Success Engineer rol...Show moreLast updated: 11 days ago
Since its inception in 2015, Forsys has delivered high-quality software solutions for front, middle, and back-office systems.
With a team of 300+ problem solvers, Forsys operates globally with offic...Show moreLast updated: 11 days ago
Predominantly field-based role, supporting customer engagements including customer training, product deployment, sustained product adoption & local operations training.
The Customer Success Engineer...Show moreLast updated: 15 hours ago
Customer Success Manager (State, Local, Law Enforcement).Group, a Harris Computer company, are seeking a Customer Success Manager – SLED, on a full-time, permanent, remote working basis, who can be...Show moreLast updated: 30+ days ago
- Promoted
Director of Customer Success
Autonomize AIAustin, Texas Metropolitan Area, United StatesFull-time
- Promoted
Client Services Associate
TransPerfectAustin, Texas Metropolitan Area, United StatesFull-time
- Promoted
Client Success Manager
VirtualVocationsOdessa, Texas, United StatesFull-time
Commercial Insurance Client Service Manager
HigginbothamOdessa, TX , USFull-time
Technical Success Engineer - 30358
Splunk IncTexas, United States$108,000.00–$148,500.00 yearly
Senior Client Manager
Gainwell TechnologiesTX, US$69,400.00–$99,200.00 yearly
Engagement Manager- Client Integration
RELX Inc. CompanyTexasRemote
Full-time
Customer Success Manager
ePlusTexas, United States$75,000.00–$125,000.00 yearly
Client Relationship Manager
ZelisRemote, TX, USRemote
Full-time
- Promoted
Client Advisor, Austin
ZimmermannAustin, Texas Metropolitan Area, United StatesPart-time
- Promoted
People Success Partner (Work From Home)
BuildertrendOdessa, Texas, US$100,000.00–$120,000.00 yearly
Remote
Full-time
- Promoted
HR Client Services Delivery Manager - Part time
IntagHireAustin, Texas Metropolitan Area, United StatesPart-time
Senior Customer Success Manager
Workday, Inc.TX, USA$98,200.00–$182,000.00 yearly
Full-time
- Promoted
Customer Success Engineer
TWELVE10Austin, Texas Metropolitan Area, United StatesFull-time
- Promoted
VP of Customer Success
Forsys IncAustin, Texas Metropolitan Area, United StatesFull-time
- New!
Customer Success Engineer
NOVOdessa, TX, United StatesFull-time
Customer Success Manager – State, Local and Law Enforcement (SLED)
i2 Group Inc.Texas, United StatesRemote
Full-time
Director of Customer Success
Autonomize AIAustin, Texas Metropolitan Area, United States11 days ago
Job type
- Full-time
Job descriptionDevelop playbooks and scalable processes for onboarding, implementation, and account management to support rapid growth. Establish and track customer success metrics to measure and improve customer outcomes and retention. Proactively identify and address customer needs, collaborating with internal teams (Sales, Product, and Engineering) to drive continuous improvement. Build a Customer Success team as the customer base grows, recruiting, mentoring, and enabling high-performing individuals. Actively manage renewals and expansion opportunities to drive ARR growth. Cultivate strong relationships with healthcare providers and payers to develop long-term, high-value partnerships. Provide strategic feedback to internal teams based on customer insights to inform product development and delivery improvements. Experience : 8+ years in customer success, account management, or project management roles, preferably in healthcare (providers and payers) or SaaS. Startup Expertise : Proven ability to operate as an IC in a fast-paced, high-growth startup environment, with experience scaling from $5M to $50M ARR. Healthcare Knowledge : Deep understanding of healthcare provider and payer workflows, priorities, and challenges. Hands-On Leadership : Comfortable executing hands-on customer success functions while developing strategies to scale the team and processes. Project Management : Demonstrated ability to independently manage complex implementations with multiple stakeholders. Customer Focus : Strong relationship-building skills, with a track record of delivering value and driving customer satisfaction. Communication : Excellent written and verbal communication skills, with the ability to articulate technical concepts to non-technical stakeholders. Impact : Be part of a mission-driven company transforming healthcare through AI. Growth : Join a fast-growing startup at a pivotal stage in scaling operations and revenue. Culture : Collaborative, fast-paced, and values-driven work environment. Opportunity : Gain hands-on experience as a senior leader with a direct impact on customer outcomes and the company’s success.
Autonomize AI is at the forefront of transforming healthcare with AI-powered solutions that empower healthcare knowledge workers to make data-driven decisions, improve patient outcomes, and reduce administrative burdens. Our mission is to deliver world-class healthcare outcomes through cutting-edge technology and deep industry expertise.
We are growing fast and need a Director of Customer Success to play a pivotal role in delivering exceptional customer experiences and driving revenue growth as we scale from $5M+ to $50M ARR. Initially operating as a hands-on Individual Contributor , this leader will directly manage customer relationships, implementations, and account growth, with the opportunity to build and lead a team as the customer base grows.
Role Overview
The Director of Customer Success will own the customer journey post-sale, from turning pilots into long-term contracts to ensuring smooth implementation and account expansion. Initially focused on executing these functions personally, the role will evolve to include team-building and scaling processes as the company grows.
Key Responsibilities
Hands-On Customer Success Execution
- Act as the primary point of contact for customers, ensuring a seamless transition from sales to implementation.
- Manage the end-to-end post-sales customer journey, including onboarding, delivery, and ongoing account management.
- Personally oversee project management and coordination for solution delivery, ensuring on-time and high-quality implementations.
- Own contract renewals, ensuring customer satisfaction, timely payments, and identifying opportunities for upsell or expansion.
- Turn pilots into long-term partnerships by demonstrating value and cultivating trust with key stakeholders.
Strategic Growth and Scaling
Revenue Growth and Retention
Qualifications
Why Join Us?
How to Apply
Submit your resume and a cover letter detailing your experience and why you’re excited to join Autonomize AI. Applications should be sent to [email protected]