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Client success manager Jobs in Irving, TX

Last updated: 23 hours ago
  • Promoted
Client Success Partner

Client Success Partner

SpotOn : CorporateDallas, TX, United States
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology-backed by real people who really care. From seamless point-of-sale systems to ...Show moreLast updated: 10 days ago
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
$20.00 hourly
Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago
Director of Client Success

Director of Client Success

FirstCashDallas, Texas
Position at American First Finance What makes an AFF Director of Client Success : .The Director of Client Success is responsible for leading and managing the strategic direction, operational efficie...Show moreLast updated: 30+ days ago
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Client Success Manager

Client Success Manager

VirtualVocationsArlington, Texas, United States
Full-time
A company is looking for a Client Success Manager.Key ResponsibilitiesServe as the primary contact for client accounts and manage a team of Account Managers and AR SpecialistsBuild and maintain str...Show moreLast updated: 17 days ago
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Client Success Account Manager

Client Success Account Manager

Work ShieldDallas, TX, United States
$90,000.00 yearly
Full-time
Are you a proactive professional who thrives in a dynamic, fast-paced environment and takes pride in delivering exceptional client experiences? Do you excel at cultivating strong relationships, pri...Show moreLast updated: 12 days ago
Client Success Manager

Client Success Manager

ISHIRDallas, Texas, United States
Full-time
This role requires a balance of.Client Relationship Management.Understand client goals, challenges, and business objectives. Account Management & Growth.Develop and execute strategic account pla...Show moreLast updated: 23 hours ago
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Customer Success Manager

Customer Success Manager

Apollo Information SystemsDallas, TX, US
Full-time
At Apollo, the Customer Success Manager will drive retention and growth within the.State, Local, and Education (SLED) sectors, ensuring customers maximize the value of Apollos cybersecurity solutio...Show moreLast updated: 2 days ago
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Client Success Manager

Client Success Manager

Lincoln Property CompanyDallas, TX, US
Full-time
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified ope...Show moreLast updated: 15 days ago
Client Success, Account Manager (Site Selection Team)

Client Success, Account Manager (Site Selection Team)

Clinitiative Health ResearchDallas, TX, US
Remote
Full-time
Quick Apply
Clinitiative Health Research is a pioneering force in the clinical trial industry.Based in the United States with a global reach, we are at the forefront of connecting top-tier pharmaceutical compa...Show moreLast updated: 30+ days ago
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Customer Success Manager - Central

Customer Success Manager - Central

Obsidian SecurityDallas, TX, US
$118,000.00–$168,000.00 yearly
Full-time
Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security.SaaS applications provide the tools employees need to succeed and hold the business' most critical info...Show moreLast updated: 9 days ago
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Client Success Specialist II

Client Success Specialist II

CorientDallas, TX, United States
Full-time
Serve as central point of contact for ingesting client requests.Coordinate between client, advisor, and additional support teams to execute & track against client requests.Take prompt effective act...Show moreLast updated: 17 days ago
Client Partner, Client Success- Retail Media

Client Partner, Client Success- Retail Media

AlbertsonsDallas, TX, United States
$82,900.00–$107,680.00 yearly
Full-time
Albertsons Companies is at the forefront of the revolution in retail.With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company ...Show moreLast updated: 30+ days ago
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Client Manager

Client Manager

RJN GroupDallas, TX, United States
Are you interested in working for the industry leader in underground infrastructure? Do you want to have a substantial stake in an employee-owned firm? Are you looking to help your local communitie...Show moreLast updated: 21 days ago
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Client Success Manager ( Revenue Cycle Management)

Client Success Manager ( Revenue Cycle Management)

Calpion / Plutus HealthDallas, TX, US
Full-time
Client Success Manager- Revenue Cycle will be responsible for the overall success of the client engagement, guiding it from inception through development and implementation, providing continuity fo...Show moreLast updated: 30+ days ago
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Customer Success Manager

Customer Success Manager

Net2Source Inc.Dallas, TX, United States
Full-time
Do you love developing and nurturing great relationships?.As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing...Show moreLast updated: 7 days ago
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Client Success Manager

Client Success Manager

GartnerIrving, TX, United States
$70,000.00–$102,000.00 yearly
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...Show moreLast updated: 30+ days ago
  • Promoted
Client Manager

Client Manager

DerbySoftDallas, TX, United States
Connecting different businesses together is what DerbySoft's all about.We make the travel business easier by developing intelligent technology services delivering superior performance for our custo...Show moreLast updated: 8 days ago
Remote Client Success WFH Manager Opportunity

Remote Client Success WFH Manager Opportunity

AO SOUTH - Lisa CassidyDallas, TX, US
Remote
Quick Apply
Remote!! Please Note : We are currently only hiring U.United States with a social security # (US Only).We are not hiring in New York and Massachusetts. AO Globe Life has been proudly serving working-...Show moreLast updated: 28 days ago
Client Success Partner

Client Success Partner

SpotOn : CorporateDallas, TX, United States
10 days ago
Job description

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology-backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.

Recently, SpotOn was :

  • Named one of Fast Company's Most Innovative Companies of 2024
  • Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row
  • Selected as the Best Overall Restaurant POS by NerdWallet
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.

That's where you come in.

We are seeking a highly skilled and client-focused Client Success Partner to join our team. This position emphasizes account management within the Dallas and Fort Worth territory, with a strong focus on client retention and driving referrals. This role requires strong interpersonal skills, a customer-first mindset, and the ability to work collaboratively with cross-functional teams to provide timely and effective solutions.

Essential Functions :

  • Develop and nurture meaningful connections with clients in person to build strong, long-lasting relationships
  • Develop and implement strategies to generate referrals from satisfied clients
  • Identify opportunities to upsell additional products or services to existing clients based on their needs and preferences
  • Visit clients in person to address and resolve escalated support tickets and conduct on-site health check-ins to ensure client satisfaction
  • Deliver comprehensive in-person training sessions for clients to effectively use the SpotOn software and its features
  • Provide exceptional customer service throughout all interactions with clients leading with empathy and a customer-first approach
  • Collaborate cross-functionally with other teams to diagnose and troubleshoot complex issues, ensuring swift and effective resolutions
  • Communicate technical concepts and solutions to non-technical users, building their understanding and confidence in the system
  • Periodically perform the installation and configuration of SpotOn hardware and networking devices
  • Conduct on-site surveys to determine hardware placement, verify low-voltage wiring, and identify power outlets' locations
  • Conduct business reviews, virtually and in person
  • Qualifications :

    Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.

  • Ability to travel and work on-site at various merchant locations in the Dallas / Fort Worth Area
  • Must have access to a car (you will be reimbursed for gas and milage)
  • Minimum of 2 years of management experience working in the restaurant industry
  • Minimum of 2 years experience building and maintaining strong relationships with clients, ensuring a positive and satisfactory experience
  • Minimum of 1 year of experience delivering in-person training sessions
  • Familiarity with various hardware and networking devices, including terminals, handhelds, printers, and peripherals
  • Familiarity with low-voltage wiring principles, identification, and verification of wired connections
  • Excellent interpersonal and communication skills, with the ability to connect with merchants and address their concerns effectively
  • Strong proficiency in troubleshooting hardware and software issues, with a solid understanding of low-voltage wiring and power outlets
  • Strong problem-solving skills and the ability to handle support escalations in a calm and professional manner
  • Proficiency in training end-users in software applications, preferably in a face-to-face setting
  • Ability to work independently, utilize independent discretion, manage time effectively, prioritize tasks to meet deadlines and effectively resolve support issues
  • Ability to travel and work on-site at various merchant locations as needed
  • SpotOn Restaurant POS experience is a huge plus!
  • Benefits :

    At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes :

  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
  • SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

    SpotOn is an e-verify company.