Client success manager Jobs in Des Moines, IA
Last updated: 16 hours ago
Position Responsibilities & Essential functions.Fields questions and direct clients to appropriate support resources.Assists clients with defining their strategy around CDK solutions : working w...Show moreLast updated: 30+ days ago
Relationship Manager / Client Service Associate.The Relationship Manager plays a vital role in supporting the Advisor in delivering exceptional service to clients by managing comprehensive administr...Show moreLast updated: 11 days ago
We are an engineering consulting firm with over a century of success in the Water Market.Our data driven “smart water” future builds on our heritage and the skill and enthusiasm of the ...Show moreLast updated: 30+ days ago
A company is looking for a Client Success Manager for CounselLink.Key Responsibilities : Create and manage Success Plans for assigned customersConduct regular account reviews and manage escalations a...Show moreLast updated: 11 days ago
Application window is expected to close on 12 / 20 / 2025.Ideal candidate will currently reside in Minnesota, South Dakota, Tennessee, Michigan, Illinois, Iowa or Ohio.
You will work closely with a dive...Show moreLast updated: 16 days ago
The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products.
The team plays a crucial role in ensuring the success of our accounts by dr...Show moreLast updated: 30+ days ago
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.A career at Sedgwick means experiencing our culture of caring.It means having fle...Show moreLast updated: 25 days ago
Elevate Your Career with Limitless Growth Potential! Are you ready to take control of your career and achieve financial freedom? Join a company celebrated for its award-winning culture and explosiv...Show moreLast updated: 30+ days ago
We’re a dynamic company committed to providing exceptional client support services.Embracing the virtual work environment, we offer flexibility and opportunities for growth.Join us as a Remote Clie...Show moreLast updated: 21 days ago
Collaboration with Account Managers Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions a...Show moreLast updated: 23 days ago
As a Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few enterprise accounts (typically less than 20) within.You'll also ...Show moreLast updated: 18 days ago
Leads the PEO Client Advocate associates to deliver superior results for PEO clients as measured by client retention, net promoter score (NPS), and other measures.
Manages results at team and indivi...Show moreLast updated: 30+ days ago
As passionate about our people as we are about our mission.Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,3...Show moreLast updated: 30+ days ago
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future ...Show moreLast updated: 30+ days ago
We are looking for a Client Relations person to join our team to provide their skill set in matching clients with caregivers, working with clients out in the community, and providing supervision of...Show moreLast updated: 16 hours ago
Customer Success Manager
CDK GlobalDes Moines, IA, USA$60,000.00–$80,000.00 yearly
Full-time
- Promoted
Relationship Manager / Client Service Associate
Gilbert & Cook, IncWest Des Moines, IA, United StatesFull-time
Client Services Manager - Water Resources
Saige Partners LLCIA, USFull-time
Quick Apply
- Promoted
Client Success Manager
VirtualVocationsDes Moines, Iowa, United StatesFull-time
- Promoted
Customer Success Manager
Cisco Systems, Inc.Des Moines, IA, United StatesFull-time
- Promoted
Senior Customer Success Manager - Corporate
RelativityDes Moines, IA, United States$82,000.00–$124,000.00 yearly
- Promoted
Workers Compensation Client Performance Manager | Dedicated Client | Remote
SedgwickDes Moines, IA, United States$85,000.00 yearly
Remote
Full-time
Tax Manager - Private Client Services
Andersen Tax LLCDes Moines, IA, US Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!.At Andersen, we don't just offer a career.
we provide a thrilling expedition into the world of Tax, Valuation,...Show moreLast updated: 30+ days ago
Client Success Manager - Remote
Dyal AgencyWest Des Moines, IA, US$150,000.00–$200,000.00 yearly
Remote
Full-time
Quick Apply
Fully Remote Client Support Manager
AO Garcia AgencyDes Moines, Iowa, United States, 50307Remote
Customer Success Representative
TopconIA, USRemote
Full-time
- Promoted
Client Manager - Iowa
OptivDes Moines, IA, United StatesFull-time
Manager, PEO Client Advocates
PaychexWest Des Moines, Iowa$80,000.00–$113,000.00 yearly
Sr. Customer Success Manager
Q2Des Moines, IowaFull-time
Customer Success Manager - TELUS Health (US REMOTE)
LifeWorksDes Moines, Iowa, USARemote
Full-time
- Promoted
- New!
Client Relations Specialist
Golden Heart Des MoinesUrbandale, IA, USFull-time
Customer Success Manager
CDK GlobalDes Moines, IA, USA30+ days ago
Salary
$60,000.00–$80,000.00 yearly
Job type
- Full-time
Job descriptionMinimum 4 years of client services, marketing or sales experience. B2B or outside sales or account management in a similar industry. Ability to work and influence across all levels of the dealership Knowledge of CDK applications and familiarity with automotive industry In-depth knowledge of variable dealership operations or in training dealer staff on software applications and process Experience with SalesForce High sense of urgency. Handles high stress interactions and situations and is able to de-escalate appropriately using empathy Strong communication skills with peers as well as clients, both oral as well as written. Ability to work as a team member with limited supervision Time management and completion of tasks to a definite deadline Ability to travel to client site Familiarity with CDK's org structure, solutions, implementation and service models SaaS experience preferred but not required Experience using a CX platform Some automotive knowledge (Areas of the dealership and Dealer workflows) high school diploma BA / BS Preferred 3+ years of retail automotive experience preferred
Position Responsibilities & Essential functions
- Fields questions and direct clients to appropriate support resources. Assists clients with defining their strategy around CDK solutions : working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals
- Maintains pre-established relationships with dealership management. Demonstrates expertise in CDK products, establishing a reputation for being a trusted advisor.
- Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of CDK applications and new layered application opportunities
- Prepares client specific reports and presentations for the purposes of educating and driving growth in the client’s organization
- Identifies opportunities, creating a plan for addressing training needs for dealership staff.
- Partners with Sales to become a key asset in helping grow the CDK business with the client
- Successfully identifies and implements strategies for retaining “at risk” clients
- Develops a productive working relationship with Sr. CSMs; occasionally assists Sr. CSMs where needed.
- Seeks and listens to feedback. Demonstrates a positive outlook on work. Provides recognition to peers.
- Utilizes Totango to document valued-added conversations & engagements with dealer partners
Qualifications
Minimum :
Preferred :
Education / Experience
Minimum :
Preferred :
Compensation : $60,000 - 80,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and / or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to :
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement