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Client success manager Jobs in Abilene, TX

Last updated: 3 days ago
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
$20.00 hourly
Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

AMT PostProAustin, Texas Metropolitan Area, United States
Full-time
Welcome to AMT PostPro, the world leader in post-processing of 3D printed plastic parts.Our automated finishing technology is designed for every 3D printer, utilizing chemical vapor smoothing and e...Show moreLast updated: 14 days ago
Success Coach

Success Coach

Kay Lijkert-LiveYourLifeTexas, United States
Full-time
STEP INTO A PURPOSE-DRIVEN CAREER AS A SUCCESS COACH.More than a job – it's your chance to transform lives while living with purpose!. Are you ready to step into your potential and help others do th...Show moreLast updated: 5 days ago
  • Promoted
Director of Customer Success

Director of Customer Success

Autonomize AIAustin, Texas Metropolitan Area, United States
Full-time
Autonomize AI is at the forefront of transforming healthcare with AI-powered solutions that empower healthcare knowledge workers to make data-driven decisions, improve patient outcomes, and reduce ...Show moreLast updated: 27 days ago
Customer Success Manager

Customer Success Manager

PreciTasteTexas, United States
Full-time
Remote, USA (TX or greater NYC preferred).We are a multinational AI solution provider for the food industry.The heart of our software development and AI center of excellence lies in Munich, Germany...Show moreLast updated: 30+ days ago
Comer Success Executive

Comer Success Executive

AlightTexas, United States
$88,500.00 yearly
The Client Success Executive will be accountable for the overall management of their book of business.They are responsible for strategic direction of assigned clients, client satisfaction, retentio...Show moreLast updated: 30+ days ago
  • Promoted
Client Support Associate

Client Support Associate

Jackson Hewitt - FGGAbilene, TX, US
$18.00 hourly
Full-time +1
We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas...Show moreLast updated: 3 days ago
Student Success Manager

Student Success Manager

Abilene Christian UniversityAbilene
ACU is affiliated with the fellowship of the Church of Christ.All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University w...Show moreLast updated: 30+ days ago
Senior Client Manager

Senior Client Manager

Gainwell TechnologiesTX, US
$69,400.00–$99,200.00 yearly
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries...Show moreLast updated: 30+ days ago
Engagement Manager- Client Integration

Engagement Manager- Client Integration

RELX Inc. CompanyTexas
Remote
Full-time
As an Engagement Manager you will engage with clients as their first point of contact.Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement t...Show moreLast updated: 30+ days ago
  • Promoted
Client Advisor, Austin

Client Advisor, Austin

ZimmermannAustin, Texas Metropolitan Area, United States
Part-time
This iconic Australian brand has stayed true to its original vision : sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their ...Show moreLast updated: 27 days ago
Customer Success Manager

Customer Success Manager

ePlusTexas, United States
$75,000.00–$125,000.00 yearly
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago
Client Relationship Manager

Client Relationship Manager

ZelisRemote, TX, US
Remote
Full-time
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Specialist

Customer Success Specialist

AutzuAustin, Texas Metropolitan Area, United States
$50,000.00 yearly
Full-time
Autzu is searching for a customer-focused, highly experienced Customer Success Speclialist to assist our customer success team and manage CS operations. This role will ensure that our customers rece...Show moreLast updated: 8 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

WOLFAustin, Texas Metropolitan Area, United States
Full-time
Customer Success Manager to join the team!.We’re a small, mighty, and growing team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transfo...Show moreLast updated: 9 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

TWELVE10Austin, Texas Metropolitan Area, United States
Full-time
Customer Success Manager Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company. Are you ready to use your healthcare expertise and customer success...Show moreLast updated: 14 days ago
Senior Customer Success Manager

Senior Customer Success Manager

Workday, Inc.TX, USA
$98,200.00–$182,000.00 yearly
Full-time
Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

asset worksTexas, TX
Full-time
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission. With a proven track record of over 20 year...Show moreLast updated: 30+ days ago
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
30+ days ago
Salary
$20.00 hourly
Job description

Client Success Agent

Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

  • Monday - Friday : 8 a.m. - 5 p.m. OR 10 a.m. - 7 p.m. OR 12 p.m. - 9 p.m. (Central Time)
  • Tuesday - Saturday : 8 a.m. - 5 p.m. (Central Time)

Responsibilities

  • Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills
  • Support the clients with empathy, understanding, and subject matter knowledge
  • Document client discussions clearly and concisely
  • Present settlement proposals to clients for approval
  • Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience
  • Responsible for guiding the client’s discussions with next steps to progress towards their financial goals
  • Assist clients that may have creditors seeking legal action; we provide guidance through this process
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Qualifications

  • High school diploma / GED required; College degree preferred
  • 2+ years of experience working in a relationship-based support role
  • 2+ years of Customer Service experience
  • Experience within a financial or banking organization preferred
  • Excellent interpersonal communication skills, both verbal and written
  • Strong critical thinking and problem-solving abilities
  • Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
  • Ability to remain professional, confident and patient when faced with complex problems
  • Proficient in Microsoft Excel and Office

    • Soft Skills Qualifications

    Must have the ability to :

  • Attain and maintain high performance expectations on a monthly basis
  • Work in a fast-paced, high-volume setting
  • Clearly explain details about the company's debt settlement program to current clients
  • Recall details of calls with clients and to record those details accurately in Salesforce
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • De-escalate stressful situations
  • Support and de-escalate vulnerable and sometimes difficult clients
  • Remain calm and professional during difficult discussions
  • Take constructive feedback

    • About National Debt Relief

    National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

    Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

    Compensation Information

    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

    Benefits

    National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

    Our extensive benefits package includes :

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount