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Client service associate Jobs in Santa Clara, CA
Client Service Coordinator
Banfield Pet HospitalMountain View, CA, USClient Relations Associate
TakeoffSanta Clara, CA, USClient Experience Associate
Exela TechnologiesSanta Clara, CA- Promoted
Client Service Associate
Robert Half Recruitingsan jose, CA, United StatesClient Service Associate
Ameriprise FinancialSan Jose, California- Promoted
Client Services Associate
Innovations PSISunnyvale, CA, United States- Promoted
Client Service Associate / Manager - Independent Fee Only RIA
Robert Halfsan jose, CA, United States- Promoted
Client Service Manager III
United Business BankSan Jose, CA, United StatesClient Services Associate
American Income Life AOSan Jose, CA, USClient Services Associate
Maplewood Marketing incSanta Clara, CA, US- Promoted
Client Service Representative | Schedule Coordinator
Interim HealthCare Northern CA, NV, ORCampbell, CA, United States- Promoted
COMMERCIAL INSURANCE CLIENT SERVICE MANAGER
Higginbotham Insurance AgencyCA, United States- Promoted
Veterinary Client Service Representative
The Whole Pet Vet Hospital & Wellness CenterLos Gatos, CA, US- Promoted
Registered Client Service Associate (CSA)
Morgan Stanleysunnyvale, CA, United States- Promoted
Client Service Representative
BanfieldSan Jose, CA, United States- Promoted
Client Support Associate
VirtualVocationsSan Jose, California, United States- Promoted
Veterinary Client Service Representative
Western Veterinary PartnersLos Gatos, CA, United StatesClient Service Manager
ManulifeRemote, CAClient Service Coordinator
Banfield Pet HospitalMountain View, CA, US- Full-time
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
SPECIAL WORKING CONDITIONS
EXPERIENCE, EDUCATION AND / OR TRAINING
Start your Banfield Career as a Client Service Coordinator. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession at https : / / jobs.banfield.com /