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Client relationship manager Jobs in Murfreesboro, TN

Last updated: 21 hours ago
  • Promoted
Relationship Banker

Relationship Banker

Old National BankMurfreesboro, TN, United States
Full-time
Old National Bank has been serving clients and communities since 1834.With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted partner, ...Show moreLast updated: 25 days ago
  • Promoted
Client Care Coordinator

Client Care Coordinator

Home Helpers of MurfreesboroMurfreesboro, TN, US
Full-time
Home Helpers is seeking a Scheduling Coordinator whom's values align with our culture to provide exceptional in home care to our clients and support for the family, and be the best in the indus...Show moreLast updated: 9 days ago
Client Experience Associate - Tennessee

Client Experience Associate - Tennessee

AnywhereWorksTennessee, United States
Work is what you do, not where you do it.We’re on a mission to help the world work Anywhere.We believe people should be able to work and learn together, whether they’re communicating across a table...Show moreLast updated: 30+ days ago
Auto Finance Commercial Relationship Manager

Auto Finance Commercial Relationship Manager

Huntington National BankTennessee
Full-time
The Auto Finance Portfolio Manager III Services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks and opportunitie...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Client Partnerships (Phoenix), Spectrum Reach

Manager, Client Partnerships (Phoenix), Spectrum Reach

SPECTRUMMurfreesboro, TN, United States
Full-time
Spectrum Reachs rapidly growing programmatic and managed service CTV direct sales efforts to.The Manager, Client Partnerships will partner with Spectrum Reachs internal research, activation, and ac...Show moreLast updated: 1 day ago
Client Success Agent

Client Success Agent

National Debt ReliefTN, US
$20.00 hourly
Job Locations US-TN ID 2024-4599 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago
  • Promoted
Client Services Associate

Client Services Associate

E8 TelecommunicationsWilson County, TN, US
Full-time
Do you believe that all it takes is a little communication and a smile to solve most problems?.Are you passionate about introducing solutions to clients they haven't even been aware of?.Are you...Show moreLast updated: 3 days ago
Client Care Coordinator

Client Care Coordinator

Right at Home Middle TennesseeMurfreesboro, TN
Right at Home Middle Tennessee -.Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about perso...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Director of Client Operations - Remote

Director of Client Operations - Remote

Premise HealthRockvale, TN, US
$100,000.00–$137,000.00 yearly
Remote
Full-time
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the larges...Show moreLast updated: 21 hours ago
Client Service Coordinator - 000648

Client Service Coordinator - 000648

Banfield Pet HospitalMurfreesboro TN
Full-time
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator SU...Show moreLast updated: 30+ days ago
VP Relationship Manager

VP Relationship Manager

SS&C TechnologiesTN, US
Full-time
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.Some 20,000 financia...Show moreLast updated: 5 days ago
Vice President - Client Services

Vice President - Client Services

EveriseTennessee
$160,000.00–$200,000.00 yearly
Remote
Full-time
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-f...Show moreLast updated: 30+ days ago
Senior Relationship Banker Old Fort

Senior Relationship Banker Old Fort

TruistMurfreesboro, TN
Full-time
ESSENTIAL DUTIES AND RESPONSIBILITIES.Following is a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific acti...Show moreLast updated: 30+ days ago
Relationship Banker II (Olive Branch Branch)

Relationship Banker II (Olive Branch Branch)

Regions BankOlive Branch, TN, Olive Branch
$39,529.50–$48,887.00 yearly
Full-time
At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proacti...Show moreLast updated: 30+ days ago
Veterinary Relationship Manager

Veterinary Relationship Manager

CovetrusTennessee
$45,000.00–$75,000.00 yearly
Remote
Full-time
Candidates must live within the assigned territory or close proximity of the geographic area of Knoxville, TN.Covetrus is a global animal-health technology and services company dedicated to empower...Show moreLast updated: 30+ days ago
Payroll Relationship Manager

Payroll Relationship Manager

HireLevelMurfreesboro, TN, USA
$42,000.00–$60,000.00 yearly
Quick Apply
Human Capital Management team in.We process a high volume of payroll weekly for our clients while also offering a software that assists in human resource solutions for small and mid-sized companies...Show moreLast updated: 18 days ago
Regional Relationship Manager

Regional Relationship Manager

Federal Reserve SystemRemote, Tennessee
Remote
Full-time
Federal Reserve Bank of ChicagoA Relationship Manager maintains and develops relationships supporting a portfolio of financial institutions utilizing Federal Reserve Financial Services (FRFS) solut...Show moreLast updated: 30+ days ago
Engagement Manager- Client Integration

Engagement Manager- Client Integration

RELX Inc. CompanyTennessee
Remote
Full-time
As an Engagement Manager you will engage with clients as their first point of contact.Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement t...Show moreLast updated: 30+ days ago
Formateur Client

Formateur Client

ADPTunis, tun-tn
Tout d’abord, laissez-nous vous donner l’état d’esprit d’ADP.Nous croyons que les grandes entreprises sont bâties par des gens formidables - et pour eux ! Chaque jour, nous nous efforçons de concev...Show moreLast updated: 30+ days ago
Strategic Relationship Executive

Strategic Relationship Executive

MillerKnoll, Inc.Tennessee,US
Full-time
Our purpose is to design for the good of humankind.It’s the ideal we strive toward each day in everything we do.Being a part of MillerKnoll means being a part of something larger than your work tea...Show moreLast updated: 30+ days ago
Relationship Banker

Relationship Banker

Old National BankMurfreesboro, TN, United States
25 days ago
Job type
  • Full-time
Job description

Relationship Banker

Job Locations US-TN-Murfreesboro

Category / Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

2024-15552

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. A unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.

Key Accountabilities

Develop and grow client and prospective client relationships

Consults with clients / prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.

  • Cross sells products and services and refers to business product partners to ensure client needs are met.
  • Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)

Achieve Sales and Service Targets

  • Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
  • Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
  • Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
  • Operations Oversight

  • Proactively resolves moderate to complex customer maintenance and / or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
  • Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
  • Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
  • Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
  • Key Competencies for Position

    Culture Leadership :

  • Communication - a pplies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
  • Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals / objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.
  • Execution Leadership :

  • Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
  • Problem Resolution / Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.
  • Client Leadership :

  • Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; e xamines implications of decisions and actions from the perspective of the client before acting.
  • Key Measures of Success / Key Deliverables

  • Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
  • Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
  • Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
  • Position Levels

    There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.

    Relationship Banker

  • Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
  • Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.
  • Qualifications and Education Requirements

  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and / or consultative sales experience (banking industry a plus)
  • Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered .
  • Relationship Banker II

  • Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
  • Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
  • Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
  • May manage an assigned client portfolio to handle all consumer banking relationship needs.
  • Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
  • Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
  • Qualifications and Education Requirements

  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and / or consultative sales experience
  • Minimum one year banking experience including deposit / transaction processing, account servicing, new account opening and consumer lending
  • Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
  • Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

    As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

    We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

    Our culture is firmly rooted in our core values.

    We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

    We are Old National Bank. Join our team!

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