Cfd engineer Jobs in Lafayette, LA

ERP Applications Engineer

Category : Business Consulting, Strategy and Digital Transformation

Main location : United States, Louisiana, Lafayette

Position ID : J0425-1346

Employment Type : Full Time

Position Description :

The CGI Government Cloud Services Program (GCS) delivers and supports a proprietary Government Advantage ERP software suite, and we are expanding our client base rapidly.

Our CGI Government Solutions group is seeking skilled ERP Applications Engineers that will work directly with multiple clients in this large-scale, globally supported outsourcing and premium maintenance program based in Lafayette, LA. For this role, CGI is looking for an individual with experience working on enterprise-scale, multi-tiered, multi-platform, integrated systems; excellent problem-solving skills; a good work ethic that takes full ownership of the team's workload; a shown history of driving teams to meet target dates and being very responsive to requests for assistance; and the ability to optimally work with other geographically distributed team members and other teams.

Your future duties and responsibilities :

How you make an impact ?

Applicants will be the ERP Applications Engineers for the Government Cloud Services (GCS) working in UNIX / LINUX environments, this individual will provide day-to-day support for assigned clients working on operations activities, including problem resolution, cycle support, and configuration management related to the assigned operations. Candidate will be a member of a 24 / 7 site reliability engineering group that runs cycles for multiple clients on a nightly, weekly, and monthly basis. Other duties and responsibilities include : Run, support, and mentor operations team members to ensure that client activities are in scope and are completed according to standards, contractual obligations and Service Level Agreements.

• Automate recurring tasks, procedures as per the SaaS standardizations.
• Proactive Monitoring via the IP Automations.
• Develop, implement and maintain the Self-Service use cases.
• Lead staff to provide appropriate and crucial coverage and follow through for all client events and service requests, including personnel scheduling maintain coverage needs at all times.
• Oversight of the clients day-to-day details including but not limited to batch processing Cycles, maintenance windows, change control processes, database refresh planning, Performance monitoring, environment and application security.
• Proactively identify issue by demonstrating and analyzing the trends using JIRA, OAPM & IAP tools. Understand metrics such as Number of tickets, Issues reported per client etc. to assess the team member's workload.
• Work with teams on coordination for all Production deployments that impact clients.
• Work with datacenter personnel and across teams as needed to support their efforts on the clients' behalf.
• Address SLA-bound technical incident reports or requests by the client.
• Supervise the health and stability of the client environments, proactively engaging the critical partners and remediating issues / incidents that may arise.
• Manage client's backup processing and verify backups are optimally obtained to meet SLA requirements.
• Address client requests for technical assistance such as file recovery, user ID management, or execution of special processes.
• Support other technical teams by providing screen shots, query executions, or log files vital to resolve system or application issues.
• Candidate must operate under the CGI corporate standard frameworks for client, member, and customer happiness. Applicants will also have the responsibility for all aspects of CGI's member performance evaluations reviews, mentor and training, or performance improvement actions as required, to ensure that corporate policies are followed.

Required qualifications to be successful in this role :

3 to 5 years of experience with Unix, MS SQL and scripting (C shell, K shell, bash, etc.); Linux, Oracle, SQL Server and programming languages (Perl, Visual Basic, Cobol, R, Python, etc.) will be preferred!

1+ years of experience in SFTP / FTP / HTTPS / HTTP and standard network concepts.

A practical problem solver, strategic thinker and seek advice when needed.

Understand importance of adhering to contractual Service Level Agreements.

Strong interpersonal communication skills working across different teams and building trusted client relationships.

Take pride in your work and able to communicate technical issues, verbally and written, optimally to both technical and non-technical team members and / or clients.

Strong written and oral communication skills. Ability to provide clear, effective communication regarding technical issues and impact to client business.

Experience supervising teams and client facing roles.

Experience with Office Suite including Project and Visio

Exposure to Kubernetes / Rancher Exposure to JBOSS / WebSphere.

Experience with JIRA / Confluence and Office Suite. Familiarity of Cloud and Cloud Services :

Knowledge of related software and other automated job scheduling tools such as AutoSys, Job Scheduler, C etc.! Infrastructure or operations experience in a UNIX / LINUX / intel environment

Familiarity with a multi-tiered architecture and network connectivity.

Familiarity with hosting platforms such as WebSphere and JBoss

Familiarity with PMP and agile methodologies :

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to : skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $53,100 -$156,700.

At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.

CGI s benefits include :

Competitive base salaries

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

401(k) Plan and Profit Participation for eligible members

Generous holidays, vacation, and sick leave plans

Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more.

LI-KB5

Skills :

HTTP

Linux

Oracle

Unix

What you can expect from us :

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and / or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and / or level of US government security clearance held. Dependent upon role and / or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.