Case manager Jobs in Glendale, AZ

Under general supervision, performs ongoing program eligibility and annual recertification duties for low and very low-income individuals and families for a federally

funded social service program. Ensures compliance with applicable federal, state, and local laws and regulations. Depending on area of assignment, this may include case management, information gathering, referral services, eligibility screening, rent negotiation,

transfers, termination of assistance, and meeting online reporting requirements.

ESSENTIAL FUNCTIONS :

• Analyzes, calculates, and verifies program participants' income, assets, and expenses; determines eligibility for continuous assistance.
• Maintains complete case files on each case.
• Maintains current information on the availability of services in the community.
• Provides referral information about other social service providers and emergency services.
• Attends meetings, conferences and workshops.
• Performs other related duties as assigned.

Community Action Program :

MINIMUM QUALIFICATIONS / SPECIAL REQUIREMENTS / SUCCESS FACTORS :

One year of college coursework in social service programs, or a related field and one year of current experience working with federally funded housing programs, low-income

tax credit housing programs, or social service program, related to area of assignment. Government assistance program eligibility experience preferred.

Knowledge of :

Community social service resources

Various social service program guidelines and eligibility requirements

Human behavior and emotional problems

Federal, state, and local regulations, guidelines, and procedures regarding Section 8 Housing Choice Voucher Program and Public Housing Program

Glendale's city limits and street locations

Available community resources and referrals and outside service agencies

Financial problems and concerns of low-income families and individuals, especially the elderly and disabled

Ability to :

Effectively deal with clients, often in difficult circumstances, and obtain their cooperation and the necessary information quickly

Handle confidential and sensitive issues in a politically correct manner

Gather and review information and develop sound conclusions and eligibility determinations

Make accurate mathematical calculations

Maintain complete and accurate records and case files

Learn and interpret new regulations, guidelines, and procedures

Maintain effective working relationships with participants, property owners, landlord's co-workers, and the general public

Special Requirements

Ability to obtain Level 1 Fingerprint Clearance Card within 90 days of hire from the Arizona Department of Public Safety.