Cargo handler Jobs in Seattle, WA

Overview

Seattle Cargo Coordinator

Seattle, WA, United States

Full Time - Seasonal

Job Summary

The Seattle Cargo Coordinator will play a crucial role in ensuring our cargo handling activities' smooth and efficient operation at the Seattle Terminal. Responsibilities include coordinating freight operations, procuring shipping equipment, operating forklifts and other machinery, receiving, documentation, manifesting, securing & loading all cargo related to the operational voyage schedule. The role requires a highly organized, detail-oriented professional who can manage a high-volume, fast-paced cargo environment, maintain effective communication with various stakeholders, and uphold our standards of excellence in logistics and customer service. Additionally, serves as a liaison between the Seattle Terminal, and Bowhead Transports Cargo Operations team. This role is key in maintaining safety standards, conducting training sessions, and fostering a respectful work environment. Travel and site inspections will be limited but may be required depending on operational needs.

50K-$80K DOE

Responsibilities

Primary Duties & Responsibilities (and other duties as assigned)

• Ensure adherence to Bowhead Transport's policies and standards, representing the company's interests positively and constructively.
• Maintain compliance with OSHA, City, State, and Federal regulations governing cargo operations.
• Oversee the receiving process for incoming cargo, ensuring all items are accurately logged, inspected for damage, stickered, and stored in designated areas within the terminal.
• Coordinate the loading of cargo onto barges, ensuring that all items are loaded according to the stowage plan and properly secured to prevent movement during transit.
• Maintain comprehensive records within the operational system of all cargo transactions, including weight, dimensions, and special handling requirements.
• Act as a point of contact for customers, addressing inquiries about cargo status, shipment schedules, and delivery times.
• Handle customer complaints and issues with professionalism and efficiency, working to resolve any problems swiftly while maintaining positive customer relationships.
• Continuously seek ways to improve customer service and cargo handling processes to enhance the overall customer experience.
• Maintain open lines of communication with other internal teams to ensure seamless coordination of cargo activities.
• Prepare and maintain accurate records, including bills of lading, manifests, inventory reports, and other required documentation from the company’s operating system.
• Generate regular reports on cargo movements, operational performance, and any issues encountered, providing insights to management for decision-making.
• Ensure all cargo handling activities comply with company policies, safety regulations, and maritime laws.
• Conduct regular inspections of cargo handling processes, equipment, and storage areas to identify and address potential safety hazards
• Assist the Cargo Operations Manager in developing barge operation plans by coordinating with various departments to optimize efficiency and resource utilization.
• Support the implementation of process improvements to enhance operational effectiveness.
• Work closely with warehouse staff, terminal staff, truck drivers, customers, and operations personnel to coordinate seamless cargo operations.
• Foster a positive and collaborative work environment by encouraging teamwork, open communication, and mutual respect among team members.
• Provide guidance and support to team members, helping them develop their skills and achieve their professional goals. Serve as a mentor and role model for junior staff.
• Purchase / lease shipping equipment such as flats, containers, rigging, and lashing materials required for cargo operations, and directed by the Cargo Operations Manager or Director of Operations
• Operate equipment as needed and perform lashing to secure cargo safely during loading and unloading operations.
• Participate in spill response clean-up efforts to mitigate environmental hazards and maintain regulatory compliance.
• Maintain clear and concise radio communication with team members and other stakeholders to coordinate activities and ensure operational safety.
• Undertake travel as directed by Bowhead Management to fulfill responsibilities and duties as required.
• Oversee loading, unloading, and securing of cargo on land and vessels, ensuring compliance with safety and quality standards.
• Coordinate cargo loading / offloading at the S schedules with sales department and management to optimize resource utilization and meet customer demands.
• Provide timely update reports to Bowhead Management regarding Seattle cargo operations.
• Assist customers with cargo loading and handling inquiries, ensuring prompt and professional assistance in alignment with customer service standards.
• Facilitate any additional tasks associated with the primary responsibilities of the cargo manager to support organizational objectives.

Qualifications

Education & Experience

Physical & Environmental Demands

The work environment varies and includes, but is not limited to, docks, ports, bays, beaches, waterways, office space, equipment rooms, warehouse space, construction zones, and outdoor environments. Work hours may fluctuate outside of regular duty hours. While performing the duties of this job, the individual is :

About Bowhead Transport & the UIC Corporation

UIC is one of Alaska’s most prominent companies with 4,000 employees and fifty-four subsidiaries; UIC is proud of our expanding operations, which currently span over twenty-five different industries and business lines throughout most of the United States and in many foreign countries. UIC and its subsidiaries are committed to and strive for safety, quality, business ethics, and shareholder values. Bowhead Transport is the Northwest Marine division of the UIC organization. Our diverse fleet of vessels provides our customers with comprehensive marine solutions in challenging environments throughout Alaska.

Headquartered in Anchorage, AK, Bowhead Transport Company offers competitive benefits, including medical, dental, vision, life insurance, accidental death and dismemberment, short / long term disability, and 401(k) retirement plans, as well as paid time off programs for eligible full-time employees.

LI-WW1