Call centre supervisor Jobs in Round Rock, TX

Job Description

Job Description

Overview

If you love making people feel at home, you’ll love working at Willow Bridge Property Company. Whether you’re just starting your career or joining later in your journey, we’re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.

Willow Bridge is currently hiring for an experienced Maintenance Supervisor to oversee the management of maintenance operations for a multi-family residential community. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.

Responsibilities

• Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including : maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
• Hire, train, and develop maintenance staff and ensure company policies, procedures and safety practices are applied.
• Conduct regular safety inspections of the property, correct any unsafe practice or situation and train all maintenance staff in the correct handling of chemicals, supplies and equipment.
• Participates in various department or regional meetings and community events, leads safety and department meetings with staff members.
• Coordinate with vendors and contractors installation, maintenance and repair work.
• Maintain budget for department; ensure all projects and scheduling falls within budgetary guidelines.
• Prepare specifications for major planned projects, negotiate and / or solicit bids with contractors and vendors. Inspect the work of vendors for quality and conformance to specifications and cost requirements.
• Purchase / order maintenance supplies, materials and appliances in an efficient and cost effective manner. Ensure inventory is appropriately stocked and maintained.
• Ensure Service Requests are appropriately assigned and completed by team within required time frame.
• Esure Make-readies and other maintenance projects are completed accurately and timely according to WBPC’s quality standards.
• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
• Ability to troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.
• Conduct regular safety inspections of the property, correct any unsafe practices or situations and ensure all maintenance staff is trained on safety practices including correct handling of chemicals, supplies and equipment.
• Must adhere to all company safety policies and ensure that all employees work in a safe and secure environment.
• Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including WBPC ’s standard operating procedures and policies.
• Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to WBPC’s quality standards.
• Conduct regular safety inspections of the property, correct any unsafe practices or situations and ensure all maintenance staff is trained on safety practices including correct handling of chemicals, supplies and equipment.
• Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including WBPC’s standard operating procedures and policies.

Qualifications

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.