Call center operator Jobs in Richmond, VA

Last updated: 15 hours ago

Promoted

Call Center Associate

Virginia Eye InstituteRichmond, VA, United States

Full-time

The Virginia Eye Institute (VEI) is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area. We are searching for a full-time Call Center Associate ...Show moreLast updated: 2 days ago

Promoted

Call Center Representative

Northern VA Community CollegeRichmond, VA, United States

$40,000.00–$50,000.00 yearly

Full-time +1

NV280-Office of Student Services.Does this position have telework options? -Telework options are subject to change based on business needs-. Does this position have a bilingual or multilingual skill...Show moreLast updated: 19 days ago

Disaster Relief Call Center Representative

MCI, LCVA, US

Temporary

IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago

On-Call Banquet Server

Four Points by Sheraton RichmondRichmond, VA, US

We are looking for energetic, enthusiastic Banquet Servers to provide great service and memorable experience to our guests. The position is an-call but could be part-time or full-time if you have op...Show moreLast updated: 30+ days ago

Instrument Operator

KBJWRichmond, VA, USA

$18.00–$24.00 hourly

Quick Apply

Koontz Bryant Johnson Williams (KBJW).Named a 2023 Top Workplace by the Richmond Times-Dispatch, KBJW is a fun, family-oriented business, dedicated to the success of our employees, clients, and our...Show moreLast updated: 28 days ago

Promoted

Center Medical Director

CSL PlasmaVA, United States

Provides operational initiatives with the goal of aligning center processes, improving operational efficiencies to ensure center development and ultimately to reduce process variation for consisten...Show moreLast updated: 11 days ago

Promoted

Mammographer - On Call

Kaiser PermanenteRichmond, US

Full-time

Under the direction of the Imaging Services Director and Chief of Diagnostic Imaging, performs radiographic diagnostic imaging procedures to assist physicians in the diagnosis of disease and injuri...Show moreLast updated: 15 days ago

Promoted
New!

Call Center - Healthcare

Quadrant IncEast Highland Park, Virginia, United States

Full-time

Medical Call Center Medical Office Richmond Va MUST : The Medical Call Center Rep should have the following experience : 2+years of medical office experience with strong cust...Show moreLast updated: 15 hours ago

Promoted
New!

Call Center Operations Manager

VirtualVocationsRichmond, Virginia, United States

Full-time

A company is looking for a Call Center Operations & AI Innovation Manager to manage and optimize call center operations while driving AI-driven innovations. Key ResponsibilitiesLead and develop a hi...Show moreLast updated: 17 hours ago

Disaster Relief Call Center Representative

Mass MarketsVA, US

Promoted

Ride Operator

Kings DominionGlen Allen, VA, USA

$14.00 hourly

Temporary

Apply and get hired the same day - no formal interview required!.Applicants must be 16 years of age or older for this position. Joining our Rides Team means ensuring the safe operation of our rides ...Show moreLast updated: 24 days ago

Bilingual Call Center Representative

Perfect Placement Group, LLCMechanicsville, VA, US

$18.00 hourly

Quick Apply

Position Title : Bilingual Call Center Representative Job Description We are seeking a highly motivated and customer-oriented Call Center Customer Service Representative to join ...Show moreLast updated: 30+ days ago

Promoted

Backfill Operator

Garney ConstructionRichmond, VA, United States

Full-time

To be considered for this position you must have previous construction experience.As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditchi...Show moreLast updated: 24 days ago

Promoted

Call Center Agent

Reynolds EmpowerHome TeamRichmond, VA, US

$55,000.00–$100,000.00 yearly

Full-time

Are you looking for an opportunity to earn a great income? Are you looking to grow personally and professionally and establish a career in sales? If you answered YES! EmpowerHome is the place for y...Show moreLast updated: 30+ days ago

Promoted

Call Center Associate (Remote)

D Aceto Services LLCRichmond, Virginia

Quick Apply

D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team.In this role, you will be the first point of contact for our customers, providing excellent se...Show moreLast updated: 30+ days ago

Promoted

Call Center Specialist / Customer Service Specialist

22nd Century TechnologiesHenrico, VA, United States

$17.00 hourly

Temporary

Call Center Specialist / Customer Service Specialist.Strong customer service skills.Ability to identify, address, and resolve citizen / licensee problems via telephone and electronic mail.Experience ...Show moreLast updated: 4 days ago

Patient Schegistrar - Medical Call Center - Days

VCU HealthRichmond, Virginia, US

Full-time

Sign On Bonus for offers accepted by September 30, 2024.Are you interested in helping VCU Health take pride in caring for everyone who enters our doors? Do you enjoy a fast-paced environment? Are y...Show moreLast updated: 30+ days ago

English / Spanish Bilingual Call Center Interpreter

KellyRichmond, VA

$15.00 hourly

Kelly® Professional & Industrial has open opportunities for remote Language Interpreters .We are currently looking for skilled Spanish Bilingual Interpreters that are available to work from home an...Show moreLast updated: 30+ days ago

Promoted

Call Center Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupRichmond, VA, United States

$750.00 weekly

Remote

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show moreLast updated: 30+ days ago

Promoted

Machine Operator

Primero StaffingRichmond, VA, US

Full-time

We are seeking a motivated and reliable Machine Operator to join our team at Primero Staffing.As a Machine Operator, you will play a key role in the efficient operation of our manufacturing process...Show moreLast updated: 30+ days ago

Call Center Associate

Virginia Eye InstituteRichmond, VA, United States

2 days ago

Job type

Full-time

Job description

The Virginia Eye Institute (VEI) is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area.

We are searching for a full-time Call Center Associate to join our busy practice.

Job Purpose

This position will be part of the Call Center Team and will take calls from patients who are interested in making, changing or cancelling their scheduled appointment. We focus on providing our patients with the best possible customer service experience.

Duties and Responsibilities

Answer telephone using a pleasant, genuine and caring voice
Competently answer patient questions
Compile patients' entire demographic information into computer system correctly.
Enter insurance information in the computer system correctly
Using the company practice management system, schedule patient appointments
Using the company practice management system, record telephone contacts with patients
Answers inquiries by clarifying desired information by researching, locating and providing information.
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions
Enhances organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

Preferred experience

Healthcare call center experience strongly preferred

Optometry / ophthalmology experience preferred

Patient Access / registration experience a plus

Familiarity with insurance verification strongly preferred

Other details

Pay Type Hourly

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