Call center operator Jobs in Hartford, CT

Last updated: 7 hours ago

Promoted

Call Center Professionals - Farmington, Connecticut

EmblemHealthFarmington, CT, United States

$19.23 hourly

Thursday, February 20, 2025 (8am to 6pm).The Goodwin, 1 Haynes Street, Hartford, CT 06103.Must be able to commute to work location at 195 Scott Swamp Road, Farmington, CT 06302.We are seeking dynam...Show moreLast updated: 25 days ago

Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Disability SolutionsHartford, CT, United States

$750.00 weekly

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show moreLast updated: 2 days ago

Promoted

Call Center

Health Advocates NetworkHartford, CT, United States

Full-time

Comprehensive health, prescription, dental, vision, life, and disability plans.Referral opportunities ? Refer a friend & Cash in!. Travel reimbursement and per diem allowances.Health Advocates Netwo...Show moreLast updated: 11 days ago

Behavioral Health Member Advocate (Call Center) - Bachelors Degree - Remote

CignaBloomfield, CT, US

$19.00–$29.00 hourly

Remote

Full-time

The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from both ...Show moreLast updated: 2 days ago

Power Plant Operator Trainee - Energy Center (40 Hour)

State of ConnecticutNew Britain, CT, United States

Full-time

Located in New Britain, CT, Central Connecticut State University (Central) is a constituent unit of the Board of Regents for Higher Education (BOR), Connecticut State Colleges and Universities.As o...Show moreLast updated: 8 days ago

Promoted

Center Director

The Learning ExperienceNewington, CT, US

$60,000.00–$65,000.00 yearly

Full-time

At The Learning Experience, we are dedicated to providing a nurturing environment where children can grow, learn, and thrive. Our mission is to inspire children's love for learning by offering a cur...Show moreLast updated: 1 day ago

Promoted

VERIZON BUSINESS CONSULTANT CALL CENTER

Telecommunications and TechnologyWethersfield, CT, United States

Full-time

WE ARE HIRING, MOTIVATED INDIVIDUALS WHO WANT A LIFE-CHANGING OPPORTUNITY.This is a Monday-Friday position 7 : 55AM-6 : 00PM. Here at AXE ELITE, we are an high-energy outbound / inbound telecommunications...Show moreLast updated: 25 days ago

Call Center Support Rep

CDK GlobalHartford, CT, USA

$12.00–$14.00 hourly

Full-time

Our CDK CALL CENTER, the premier leader in automotive marketing and customer service is looking for all levels of.Customer Service Representatives. Consider a career opportunity with us if you're lo...Show moreLast updated: 30+ days ago

Promoted

Call Center Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupHartford, CT, United States

$750.00 weekly

Remote

Full-time +1

Promoted

Machine Operator

A.R. MazzottaNew Britain, CT, US

$17.00–$19.00 hourly

Full-time

Mazzotta is hiring Machine Operators for assignments in the New Britain area including Farmington, Middletown and Watertown. This is a great opportunity to gain experience with different manufacture...Show moreLast updated: 7 days ago

Promoted

Call Center Associate (Remote)

D Aceto Services LLCHartford, Connecticut

Quick Apply

D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team.In this role, you will be the first point of contact for our customers, providing excellent se...Show moreLast updated: 30+ days ago

Call Center Representative- CT

MMC GroupHartford, CT, US

$15.00 hourly

Call Center RepresentativeHartford, CTPay Rate : $13.Hours : M-F Must be able to work any shift between 7am-7pmJob Description : 1. Respond to Exchange Call Center inquiries and complaints received by...Show moreLast updated: 30+ days ago

Call Center Customer Service Representative

Waste ManagementWindsor, CT, United States

$17.50–$23.64 hourly

Full-time

As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, nat...Show moreLast updated: 11 days ago

Promoted

Medical Call Center Representative

TEKsystemsHartford, CT, United States

$18.50–$20.00 hourly

Full-time

One of Connecticut's Largest Health Systems is looking to add a Medical Call Center Representative to their team! This individual will be responsible for answering calls from patients, verifying de...Show moreLast updated: 3 days ago

Call Center Representative - healthcare

First Choice Health CentersEast Hartford, CT, USA

$17.00–$19.00 hourly

Full-time

Quick Apply

First Choice Health Centers callers.The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate p...Show moreLast updated: 30+ days ago

Promoted

Medical Call Center Representative

VirtualVocationsHartford, Connecticut, United States

Full-time

A company is looking for a Medical Call Center Representative.Key ResponsibilitiesAct as a liaison between hospital staff, nurses, pharmacies, patients, and providersTriage inbound calls for multip...Show moreLast updated: 1 day ago

Salesforce Technical Lead, Field Service & Call Center

Otis College of Art and DesignUSA,CT,Farmington,CT One Carrier Place,Farmington, CP

Remote

Full-time

OT999 : 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA.Salesforce Tech Lead, Field Service & Call Center. We are currently seeking a talented and motivated Salesforce Tech Lead wit...Show moreLast updated: 30+ days ago

Promoted
New!

Forklift Operator

AerotekEast Hartford, CT, US

$20.00 hourly

Full-time

Job Title : Warehouse Associate.We are seeking a skilled and experienced warehouse associate to join our team.This individual will be responsible for assisting with shipping and recieving, material ...Show moreLast updated: 7 hours ago

Call Center Professionals - Farmington, Connecticut

EmblemHealthFarmington, CT, United States

25 days ago

Salary

$19.23 hourly

Job description

In-Person Hiring Event

Thursday, February 20, 2025 (8am to 6pm)

The Goodwin, 1 Haynes Street, Hartford, CT 06103

Must be able to commute to work location at 195 Scott Swamp Road, Farmington, CT 06302

We are seeking dynamic Call Center Professionals to join our Call Center in Farmington, CT starting March 17, 2025!

Our Call Center professionals provide telephonic customer service support to members, providers and facilities. Handle incoming inquiries through multiple contact channels and effectively and efficiently communicate resolutions to members' requests ensuring high First Contact Resolution. The Call Center team advocates for our members in the event there are issues and follows up with the members once the issues are resolved.

If you believe in extraordinary commitment to customer service, come join us!

All positions are on-site at 195 Scott Swamp Road, Farmington, CT 06302

Essential Job Information :

6 weeks of in-classroom training onsite

Primarily sedentary

Compensation and Benefits :

Hourly Pay Rate is $19.23

We offer competitive health and wellness benefits

Responsibilities :

Create a connection and develop rapport with members to provide outstanding personalized service.

Identify customer needs and assist in providing complete resolution of customer concerns including claims, benefit and enrollment inquiries through health plan navigation and collaboration with other internal groups.

Serve as an expert in EmblemHealth products, services and technology platforms.

Champion efforts to solve the members request on the initial call; provide follow up if not solved on the initial call.

Inform and educate members on how to utilize self service capabilities and functionality with the portals and mobile application.

Act as a scheduling agent, working in collaboration with the member, to ensure appointments are scheduled, as necessary.

Proactively provide information and recommendations to maximize the customer experience : gather and provide feedback to stakeholders based on member feedback to further improve customer experience.

Qualifications :

Bachelors' degree

1 - 2+ years of relevant, professional work experience required

Healthcare experience including pharmacy background preferred

Additional experience / specialized training may be considered in lieu of educational requirements required

Proficient with MS Office (Word, Excel, Powerpoint, Teams, Outlook, etc.) required

Strong customer service skills and the ability to empathize with the customer's perspective required

Knowledge of health insurance industry required

Strong communication skills (verbal, written, presentation, interpersonal) with all types / levels of audience required

Ability to clearly and effectively convey information and concepts to customers required

Dependability and adaptability required

Commitment to quality and continuous improvement required

Strong problem-solving skills to be applied to a wide array of business challenges required

High level of proficiency all applicable systems and processes required

Additional Information

Requisition ID : 25004

Hiring Range : $19.23 per hour