Associate Jobs in Shreveport, LA

About UsScorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.About the RoleAs an Associate Account Manager, you are primarily responsible for supporting the success of clients' digital marketing presence, and their overall happiness with the Scorpion client experience. You are expected own your book of business, expected to be knowledgeable on Scorpion's product offerings, systems, platforms, and the digital marketing industry as a whole in order to become an effective extension of your client's business, whether that be handling task-related work that arise from client requests, ensuring client websites are updated, coaching and mentoring other team members, or being in charge of voicing and celebrating wins loud and proud with your team.What your success will look likeProactive and reactive communication with clients Primarily responsible for coverage of inbound communication and handling task related work from client requestsResponsible for reviewing client websites to ensure standards are being metUpdate team documents / spreadsheets required by team leadResponsible for showing clients that Scorpion is here to help them quickly and effectively whenever they need usWho you are and what you bringEducation : Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field-or equivalent practical experience.Experience : 1+ year of professional experience in client-facing account management.Proven ability to manage client relationships, understand their needs, and deliver results.Experience working with cross-functional teams to execute client strategies.SkillsStrong attention to detail, with the ability to manage client accounts and budgets effectively.Exceptional communication and relationship-building skills to foster trust with clients.A proactive approach to problem-solving and managing client expectations.Ability to multitask, prioritize, and perform well under pressure.Willingness to learn new tools, platforms, and industry best practices.Nice to have : Familiarity with digital marketing channels such as SEO, social media, and paid advertising.Our Scorpion ValuesWinning Mindset : When our clients win, we win. Genuine Care : We only succeed when we are truly invested in our clients and each other.Unmatched Results : We deliver more than expected-and then some-driving the best results and impacting lives.Constant Improvement : We believe there is always a better way. We learn we ask "What if?" we build and then do it again.Unbeatable Teamwork : We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.Our BenefitsWe invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy-today and tomorrow.100% employer-paid medical, dental, and vision insuranceFlexible paid time off, so you can rest, relax, and recharge away from workEmployee equity programPaid parental leavePaid cell phone and serviceRemote office allowanceProfessional development and development coursesRegular manager check-ins to drive performance and career growth through LatticeCompensationWe acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.The base salary range is $55,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and / or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.Reasonable AccommodationsScorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.