Amazon Jobs in Aurora, IL

National Account Manager - Amazon

Ecommerce | Naperville | Full Time | Permanent

Job Summary

Do you consider yourself a Strategic Practioner and lifelong learner in eCommerce Marketplaces? The Marketplace / Amazon Manager will be directly responsible for the execution of the strategic growth plan of Wilton’s Pure Play customers, including but not limited to Amazon. Reporting directly to the VP Sales – North America and eCommerce, you will have P&L responsibility and direct ownership of the Pureplay / Marketplace marketing and sales budget. This includes the development and execution of sales and marketing strategies, management of buyer relationships, joint business planning, retailer media and trade promotion management, and full-funnel analytics.

The position requires a leader with deep understanding and demonstrated success in eCommerce sales and marketing, particularly in the dynamic emerging retailer media landscape. You will execute with a ‘champion-of-the-business’ mindset and maximize channel performance by continuously optimizing across marketing, merchandising, operations, and portfolio levers. You will also play an integral role in inspiring a high-performance culture as well as enabling the Wilton Brands vision, mission & values across the company.

Essential Responsibilities

• Spearhead business planning for the Pure Play / Marketplace customer channel, delivering on growth and profitability goals.
• Foster relationships with all Pure Play Account Buyers, ensuring Wilton is seen as the leading brand partner in baking and cake decorating.
• Lead JBPs, line reviews, and all other customer touchpoints.
• Continuously steer the development of accurate sales forecasts based on customer knowledge.
• Lead the creation of annual budget based on sales plan and manage spending to budget year-round .
• Ensure all SKUs are Page 1 ranked, with best-in-class PDP scores, ratings & reviews, effective SEO, and A+ content.
• Own the execution of the channel growth plan including trade spend, merchandising, and marketing strategies.
• Leverage sales data, insights & analytics, daily performance metrics, and other available data sets to optimize product assortment and merchandising efforts to flex budget for maximum ROI.
• Develop and manage on-platform test & learn procedures to grow sales and market share leadership, with measurable and actionable KPIs, and ensure scaling of winning methodologies to all products.
• Monitor traffic, conversion, frequency, and basket KPIs weekly and oversee optimization of content to positively impact metrics and deliver team goals.
• Develop and maintain customer portfolio strategy and eCommerce toolkit (BDPs, guides, how-tos) and as needed, present insights to the marketing and creative team.
• Combine best-in-class industry, competitive landscape, and market trend knowledge with account-specific insights to uncover and recommend additional revenue growth opportunities.
• Manage outside vendors / service providers (e.g., content, search, and ad agencies).

Education and Experience

Knowledge, Skills, and Abilities

Physical Demands

Wilton values an engaging in-person work environment with focus on cross-functional collaboration and problem solving. We also recognize the need for workplace flexibility. This is why Wilton offers a hybrid schedule with the ability to work half a day on Fridays.

Wilton is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer / Disability / Veteran.

Contact

Wilton Industries Inc.

Wilton Talent Acquisition Team