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Administrative service manager Jobs in Kansas City, KS
Service Manager
Crane Payment InnovationsKansas City, MO- Promoted
Administrative Specialist
Federal Emergency Management AgencyKansas City, MO, United StatesService Manager
Hy-Vee, Inc.Lenexa, W 87th Pkwy, Lenexa, KSAdministrative Support
North South Consulting GroupOverland Park, KS, US- New!
Client Service Administrator
MonetaMission Woods, Kansas, United StatesService Dispatcher / Administrative Assistant
Turners Consumer Service Inc.Overland Park, KS, USAdministrative Assistant - Service / PM
EMCOR Group Inc.Kansas City, KS, US- Promoted
Administrative Assistant
Cornerstones of CareKansas City, MO, United States- Promoted
Automotive Service Manager
Express Oil Change & Tire EngineersOverland Park, KS, USAdministrative Manager
OlssonOverland Park, Kansas, United States- Promoted
Administrative Assistant
TekWissenKansas City, MO, US- Promoted
Food Service Manager
The Salvation Army USA Central TerritoryKansas City, KS, United StatesService Manager
The Waldinger Corp.North Kansas City, MO, USAdministrative Assistant
Holy Family School of Faith InstituteOverland Park, KS, USField Service Administrative Assistant
hdrKansas City, Missouri, United StatesService Manager
T3 Recruiters, LLCKansas, USAService Manager
Buffalo Wild WingsKansas City, MO, United States of America- Promoted
Administrative Specialist
AxelonKansas City, MO, United States- Promoted
Administrative Assistant
Forrest SolutionsOverland Park, KS, United StatesService Manager
Crane Payment InnovationsKansas City, MOHave you ever used the self-checkout in a Target Store? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).
We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.
Headquartered in Malvern, PA, CPI is supported by : >
2,200 global associates, 7 manufacturing sites, and 12 corporate offices
If you are interested in making a global impact, we are looking for a full-time Technical Service Manager responsible for the Kansas City / S t. Louis and surrounding area territory.
About the role :
The Technical Service Manager will be responsible for providing a high level of customer service and satisfaction by resolving reported daily equipment and / or technical problems and demonstrating and enforcing consistent high-quality standards. In addition, this position has a strong responsibility for growing the branch service operation, recruiting, supervising, scheduling and participating in technician tasks.
Responsibilities and Duties :
- Recruit, hire, direct, manage, coach and mentor field service technicians throughout the branch geographical territory
- Participate in the recruitment and daily supervision of Administrative Assistants
- Review and evaluate performance of branch field service technicians and where applicable Administrative Assistants
- Organize and implement branch service contracts and service programs in a manner which assures branch service department profitability
- Scheduling of inspections for timely service performance to avoid any inspection credit write-off's against the service branch
- Timely review and evaluation of PMIA related statements including two-month renewal listings, customer detail master list, contract activity, credit report of service commission, revenues and inspections
- Working knowledge of Profit and Loss Service statements
- Working knowledge of service department expenses
- Review technician service call reports and processing of other service paperwork and reporting
- Management of branch parts inventory and technician / remote customer inventories
- Demonstrate and enforce strict and consistent quality standards and compliance of all company policies, procedures and safety regulations
- Oversee field service technician use and maintenance of company provided assets including fleet vehicles, tablet computers and mobile phones
- Approval of employee time and attendance reports using ADP on-line application tool
- Extended service coverage hours and "on-call" when required
- All other duties as required
Job Requirements :
Qualifications and Required Skills :
Key Attributes for Success :
We offer :