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We are seeking a highly motivated and detail-oriented Tenant Collections Specialist to join our team. This role is essential in maintaining positive tenant relationships, ensuring timely rent payments, and representing our interests in tenant-related legal matters. The ideal candidate will have a strong background in tenant relations, collections, and legal procedures, with excellent communication and problem-solving skills.
Key Responsibilities :
Tenant Relations : Serve as the primary contact for tenants regarding outstanding rent, security deposits, and other related matters.
Collections Management : Proactively follow up on unpaid rent, promises to pay, and overdue accounts, ensuring timely resolution.
Security Deposits : Manage inquiries and disputes regarding security deposits in compliance with applicable laws and company policies.
Legal Representation : Represent the company in small claims court, mediations, and agreements concerning tenant-landlord disputes.
Mediations & Agreements : Facilitate and negotiate resolutions to disputes, ensuring outcomes align with company objectives and legal standards.
Legal Assistance : Support the General Counsel with tenant-related legal matters and other projects as needed.
Will report to Raritan home office once per month for meeting with General Counsel
Requirements : Qualifications :
Proven experience in tenant collections, property management, or a related field.
Familiarity with landlord-tenant laws and small claims court procedures.
Strong negotiation and conflict resolution skills.
Excellent verbal and written communication skills.
Ability to work independently and manage multiple tasks simultaneously.
Bachelor's degree in Business, Law, or a related field is preferred.
Paralegal certification or legal background is a plus.