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Behavioral Health (Greenhope Services for Women)

Intake Specialist, CASAC-T New York, NY : 6 / 15 / 2023

Job Description

Job ID# : 3565

Job Category :

Behavioral Health (Greenhope Services for Women)

Position Type : Full Time

Details :

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

TheIntake Specialist is responsible for wide range of case management duties assisting applicants and referents to Greenhope's residential program. Responsible for outreach and coordinating referrals, and completing the admission process for new clients, in accordance with program regulations.Salary : $41,787.82 annually

KEY ESSENTIAL FUNCTIONS :

• Primary liaison with internal and external referral sources for residential services.
• Maintains a stream of referrals to ensure residential beds are filled on a weekly basis.
• Complete preliminary telephone or face-to-face screening to determine eligibility for services as delineated by contractual requirements via electronic health record system. Conducts screening interview and complete LOCADTR and other assessment documents. Obtain detailed demographic information on client criminal, family, substance, mental health and other relevant data.
• Answers all inquiries from potential program clients, returning all calls within 24-48 hours.
• Maintain a calendar noting work schedule to be shared with managers, receptionist, outreach staff and program managers.
• Help to develop partnerships and linkages with all referral sources (hospitals, community agencies, crisis system, corrections, family, and other community partners) via phone and letters. Schedule recruitment activities for outreach staff. Input new and updated referral sources in Electronic Health Record system (NextGen).
• Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Coordinate with the Benefits department to ensure client financial status via Medicaid and other managed care funding source. May need to review financial information as needed to determine ability to pay for services.
• Along with department manager, maintains all program waiting lists, admissions, discharges and updates all lists on an on-going basis. Maintains weekly / monthly contact with referring case managers and other providers.
• Conduct induction process with residential clients and deliver to primary counselor. Coordinate with department manager to have active list of primary counselor assignments.
• Distribute email notification of pending admission and actual admission report in a timely manner to include chart number, name, children and any other pertinent documents.
• As needed, participate in clinical staff meetings and case conferences as necessary to ensure good coordination and continuity of care.
• Receive regular weekly supervision from Department Manager.
• Other duties as provided by supervisor

REQUIREMENTS :

Job Type : Full-time

Salary : $41,788.00 per year

Medical specialties :

Schedule :

Ability to commute / relocate :

Education :

Experience :

License / Certification :

Work Location : In person

Job Requirements