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SUMMARY

Handmade happiness starts with you ! The Ship from Store (SFS) Picker / Packer's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place! All Team Members drive sales through advanced product knowledge and superior customer service. The SFS Picker / Packer is to quickly and accurately pick and pack online orders to be shipped out directly to the customer. This work may take place overnight to maximize productivity so the store can process hundreds of orders per shift. Through timely picking and packing of online orders, the SFS Picker / Packer will deliver an exceptional customer experience to our online customers. Utilizing JOANN's Hearts, Hands, Minds and Inspire, the SFS Picker / Packer will find success in their role!

JOB DUTIES

HEARTS

• Ensures orders are received timely while focusing on our customers and their experience as priority number one.
• Asks questions and identifies opportunities to ensure internal processes support our customer-centric focus.
• Proactively drives continuous communication through the team and leadership to identify increased efficiencies and progress to goals.

HANDS

MINDS

INSPIRE

Applicable laws may place restrictions on a SFS Picker / Packer's ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform.

PHYSICAL REQUIREMENTS

EXPECTED AVAILABILITY

Part-time status requires availability that meets the needs of the store. Part-time Team Members are not guaranteed any particular number of hours per week.

Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

EDUCATION & EXPERIENCE

Education Minimum : No minimum education requirement

Education Preferred : High School Diploma or equivalent

Experience Minimum : No experience required

Experience Preferred : 1-3 years of previous experience in a customer-centric environment

This position will be located at :

924 W State Rd 436 Ste 1450 Altamonte Springs, FL 32714-2933

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members :

For more details on benefits and eligibility requirements, Click Here or visit

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.