- Buscador de trabajo
- charlotte nc
- A tiempo parcial
Part-time Empleos en Charlotte nc
- Oferta promocionada
Virtual Guest Service Representative Part Time- 100013
Extended Stay AmericaCharlotte, NC, United States- Oferta promocionada
General Plumber
Superior Contracting & MaintenanceCharlotte, NC, US- Oferta promocionada
shift supervisor - Store# PARK TOWN
StarbucksCharlotte, NC, United States- Oferta promocionada
FOOD SERVICE WORKER (PART TIME)
Chartwells HECharlotte, NC, US- Oferta promocionada
Certified Sworn Police Officer (NC)
Allied UniversalCharlotte, NC, United States- Oferta promocionada
Home Depot - Stocker / Freight Team Member $16-$35 / hr
Home depotCharlotte, NC, United States- Oferta promocionada
Teller Jobs - Hiring Immediately
MyJobResourceCharlotte, NC, United States- Oferta promocionada
- Nueva oferta
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
Morrison HealthcareMatthews, NC, United States- Oferta promocionada
Restaurant Delivery (Hiring Immediately)
DoorDashWillow Spring, NC, US- Oferta promocionada
URGENT : Sitter Wanted - Part Time Sitter Needed In Charlotte, Nc $10 / Hr
Sitter.comCharlotte, North Carolina, USAPartner & Associate Veterinarians
Hometown Veterinary PartnersCharlotte, NC, US- Oferta promocionada
Motor Coach Operator
Adventure Tours LLCCharlotte, NC, US- Oferta promocionada
Remote Sales
Asurea Powered by QuilityCharlotte, NC, US- Oferta promocionada
Cashier
Pilot CompanyMatthews, North Carolina, USA- Oferta promocionada
Patient Services Specialist
OrthoCarolinaCharlotte, NC, United States- Oferta promocionada
Remote Crypto Trader Job in Charlotte, NC | Part Time
Maverick FXCharlotte, NCVirtual Guest Service Representative Part Time- 100013
Extended Stay AmericaCharlotte, NC, United StatesPOSITION PURPOSE AND SUMMARY
The Virtual Guest Service Representative (VGSR) position is responsible for responding to guest inquiries, resolving issues, and ensuring a positive virtual guest experience. This role involves providing top-notch assistance to guests, managing check-ins and check-outs in accordance with company guidelines, completing necessary front office functions, and assisting other associates onsite at the hotel. Additionally, the VGSR will manage high volumes of inbound and outbound calls, processing reservations, providing remote support, and addressing guest inquiries and issues through virtual communication channels. This is an onsite hotel guest services role supporting multiple hotels, requiring effective multitasking and high call volume management. Demonstrates and promotes a 100% commitment to providing great service and a great experience for guests and associates.
MAJOR / KEY JOB DUTIES
- Provides virtual assistance to guests for all requests, including processing reservations, registrations, payments, and departures with diligent follow-through, in accordance with company procedures.
- Handles walk-in reservations.
- Provides accurate information about hotel services, rates, room availability, and local area information.
- Collects all relevant guest information, identifies potential sales leads, and actively seeks opportunities to enhance guest experience and drive additional revenue.
- Resolves guest issues by applying the ESA service culture and treating all guests and associates with respect and kindness.
- Demonstrates a thorough understanding of the property management system, handles all shift reports, and performs audit functions when necessary.
- Maintains an organized and clean work area.
- Provides remote support to guests through various virtual channels, including email, chat, and other platform systems. Assists with virtual check-ins and troubleshooting any issues guests may encounter while interacting with the hotel remotely.
- Demonstrates proper telephone etiquette and presents a professional appearance.
- Communicates with incoming shift associates / management by logging pertinent information in the shift communication log.
OTHER DUTIES
BENEFITS
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
ENVIRONMENTAL JOB REQUIREMENTS
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS