Technical engineer Empleos en New orleans la
Última actualización: hace 1 día
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers’ positive experiences...Mostrar másÚltima actualización: hace 1 día
Ensure you read the information regarding this opportunity thoroughly before making an application.Washington, DCAre you ready to enhance your skills and build your career in a rapidly evolving bus...Mostrar másÚltima actualización: hace 17 días
Ensure you read the information regarding this opportunity thoroughly before making an application.Washington, DCAre you ready to enhance your skills and build your career in a rapidly evolving bus...Mostrar másÚltima actualización: hace 10 días
Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new...Mostrar másÚltima actualización: hace más de 30 días
Inside Technical Sales agents are brand ambassadors for high performance clean energy technology, and the first and last contact with solar owners looking for support and expansion.You'll receive a...Mostrar másÚltima actualización: hace 24 días
Emerson has an exceptional opportunity for you! Located in vibrant.New Orleans and the surrounding territories.As a vital member of our team, you will partner with customers to make the world healt...Mostrar másÚltima actualización: hace más de 30 días
We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...Mostrar másÚltima actualización: hace 4 días
Position Responsibilities and Essential Functions : .Qualifications and Requirements : .Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferre...Mostrar másÚltima actualización: hace más de 30 días
Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cas...Mostrar másÚltima actualización: hace 22 días
Technical Sales Engineer- Louisiana.Candidate must reside in Louisiana.This position will be responsible for product and field support.
The position requires ongoing communication with the team and ...Mostrar másÚltima actualización: hace 23 días
Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty?.
We’vebeen in business for over 65 years, family-own...Mostrar másÚltima actualización: hace más de 30 días
This is a contract opportunity.This is an onsite opportunity in New Orleans LA.Are you passionate about providing topnotch technical support and ensuring seamless IT operations As an OnSite Technic...Mostrar másÚltima actualización: hace 12 días
ExecRecruitment is a global professional services provider and contingency staffing company.Our main objective is to source top talent and support professional growth.
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As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.
Nalco Water, an Ecolab Company, seeks a.Te...Mostrar másÚltima actualización: hace más de 30 días
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The Technical Writer I will work under technica...Mostrar másÚltima actualización: hace 23 días
The Human Capital Offering Portfolio focuses on helping organizations manage and improve their performance through their most important asset : their people.
To stay in front, organizations need to h...Mostrar másÚltima actualización: hace más de 30 días
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Technical Product Specialist
Teleperformance-Turbo TaxTerrytown, LA, United StatesHace 1 día
Tipo de contrato
- A tiempo completo
Descripción del trabajoYou demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours : 8am to midnight EST ; Monday to Sunday Required Minimum Hours : 30 hours per week Peak Period : April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT April 15, 2025 : 8am-3am EST / EDT 5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th These times may be revised periodically based on business needs Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Cannot hold Gigs with Column Tax or any Intuit Vendors
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
- Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program
Experience / Skills
TEAM / LEADERSHIP SKILLS :
TECHNICAL / FUNCTIONAL SKILLS :
ANALYTICAL SKILLS :
ORGANIZATIONAL SKILLS :
KNOWLEDGE / BACKGROUND EXPERIENCE :
BEHAVIORAL COMPETENCIES
Operating Hours
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Conflict of Interest
Training Information
Duration
20 Hours
Price
79.99 USD
Course Details