Servicenow developer Empleos en Fort worth tx

Job Title : ServiceNow Architect

Job Location : Fort Worth, TX

Job Type : Fulltime

At least 7 years of Information Technology experience

At least 7 years of experience in ServiceNow

Key Responsibilities :

ServiceNow Platform Architecture & Design :

Define and implement end-to-end architecture for the ServiceNow platform, ensuring scalability, security, and performance.

Develop best practices and governance frameworks for ServiceNow implementation.

Design integrations between ServiceNow and third-party tools, cloud services, and enterprise applications.

IT Service Management (ITSM) & Service Catalog Expertise

Lead ITSM process design and implementation (Incident, Problem, Change, CMDB, Service Catalog, Request Management).

Design and optimize Service Catalog workflows, ensuring a user-friendly experience with automated approvals and fulfillment.

Ensure adherence to ITIL best practices and ServiceNow CSDM (Common Service Data Model).

Work closely with stakeholders to align Service Catalog offerings with business needs.

ServiceNow Upgrades & Enhancements

Plan and execute ServiceNow platform upgrades (major and minor releases).

Ensure customizations and configurations are upgrade-safe and aligned with out-of-the-box (OOB) functionality.

Implement automated testing strategies to validate upgrades and prevent disruptions.

Stakeholder Management & Technical Leadership

Collaborate with IT Directors, Process Owners, and Developers to align platform capabilities with business needs.

Lead technical discussions, workshops, and roadmap planning.

Provide mentorship and technical guidance to ServiceNow developers and administrators.

Security, Compliance, and Performance Optimization

Ensure data security, access controls, and compliance with regulatory requirements.

Optimize platform performance, workflows, and automation.

All applicants authorized to work in the United States are encouraged to apply

Preferred Qualifications :

Working Knowledge of :

ITSM Modules : (Incident, Problem, Change, CMDB, Service Catalog, Request Management)

ServiceNow upgrades, release management, and versioning

ServiceNow Architecture, Data Model, and Integration best practices

CSDM, Service Mapping, Discovery, and Performance Analytics

Service Catalog design, request fulfillment workflows, and automation

ITIL processes and enterprise ITSM transformations

JavaScript, Flow Designer, Integration Hub, REST / SOAP API's

Multi-instance ServiceNow environments

Ability to lead ServiceNow strategy, governance, and roadmaps

Preferred Certifications as an added advantage :

Certified ServiceNow System Administrator (CSA)

Certified Implementation Specialist (CIS) ITSM / Discovery / CSDM / Service Catalog

Certified Application Developer (CAD)

ITIL v4 Certification

Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation

Extraordinary Planning, Project Management, Coordination, and Analytical skills

Hands-on experience in working in Global Delivery Model with onsite / offshore resources

Exceptional Organizational Skills

Ability to manage and prioritize tasks efficiently

Readiness to demonstrate a proactive attitude

Solid attention to detail and excellent written and verbal communication skills are required

Ability to work in team in diverse / multiple stakeholder environment