Product support specialist Empleos en Kansas city mo
Última actualización: hace 7 horas
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers’ positive experiences...Mostrar másÚltima actualización: hace 2 días
As a Product Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams.
The Support Manager should have intimate knowledge of all Product Support...Mostrar másÚltima actualización: hace 12 días
Job Description : Job Title : Community Support Specialist IILocation : Independence, MODepartment : Adult Community ServicesEmployment Type : Full-timeJob Summary : Join our compassionate and collaborativ...Mostrar másÚltima actualización: hace 6 días
The Frank Williams Outreach Center, located at 1201 North 7th Street, Kansas City, KS 66101, operates Monday through Friday from 8 : 30 a.
It serves as a drop-in center for individuals experiencing ho...Mostrar másÚltima actualización: hace 3 días
Contract : Till Sept 2025 with possible extension / hire.Location : Overland Park, KS - Hybrid.Works under general direction of top management (Chief Executive Officer or Division President).Hybrid sch...Mostrar másÚltima actualización: hace 2 días
This is an in-office role in Kansas City, Missouri.NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members.NorthPoint pr...Mostrar másÚltima actualización: hace 6 días
Are you detail-oriented with strong analytical and problem-solving skills? If so, Bull Speed Ahead!.This is a full-time, on-site position that supports our NFIP Direct contract.Starting wage : $38,6...Mostrar másÚltima actualización: hace 17 días
Are you a people person with excellent communication skills? Do you enjoy helping others and resolving issues with a friendly and professional approach? We are seeking a conscientious, dependable, ...Mostrar másÚltima actualización: hace 3 días
The Client Support Specialist is responsible for triaging and troubleshooting client issues with Zelis Network Analytics services.
Services to be supported include our Network360 web-based applicati...Mostrar másÚltima actualización: hace 2 días
Main Building - Kansas City, MO.Assist in providing a secure and safe environment for all participants, guests, and staff.
The Behavior Guest Support Specialist must be able to handle a variety of t...Mostrar másÚltima actualización: hace 5 días
The main purpose of this job is to work within the Institutional Trust Division to drive growth and expansion of the business.
This work will entail designing and building presentations and marketin...Mostrar másÚltima actualización: hace más de 30 días
Main Building - Kansas City, MO.Assist in providing a secure and safe environment for all participants, guests, and staff.
The Behavior Guest Support Specialist must be able to handle a variety of t...Mostrar másÚltima actualización: hace 7 horas
This role ensures efficient data entry, visitor reception, patient intake processing, and office coordination while assisting with electronic medical records and referral management.Health insuranc...Mostrar másÚltima actualización: hace 2 días
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that...Mostrar másÚltima actualización: hace más de 30 días
E 117th Street - Kansas City, MO.Community Psychiatric Rehabilitation Center (CPRC).ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackso...Mostrar másÚltima actualización: hace 7 horas
Building a career here is more than just steps on a ladder.It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken c...Mostrar másÚltima actualización: hace 1 día
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources.
This will involve answering complex questions, contributing to our knowledge...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Product Support Specialist
Teleperformance-Turbo TaxKansas City, KS, United StatesA tiempo completo
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RelativityKansas City, MO, United States93.000,00 US$–140.000,00 US$ anual
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Taurus, LLCMission, KS, US38.693,00 US$–48.367,00 US$ anual
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ACADENTAL INCOverland Park, KS, USA tiempo completo
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RESTART INCKansas City, MO, USA tiempo completo
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Midland CareKansas City, MO, United States16,00 US$ por hora
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ECI Software SolutionsKansas City, MO, USA For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.With divisions focuse...Mostrar másÚltima actualización: hace más de 30 días
Product Support Specialist - Remote (Service Autopilot)
XplorKansas City, MO, US21,00 US$ por hora
Teletrabajo
- Oferta promocionada
- Nueva oferta
Community Support Specialist
REDISCOVERKansas City, MO, USA tiempo completo
Content and Product Support Specialist - Commerce Trust
MediabistroKansas City, MO, United States26,25 US$–35,00 US$ por hora
A tiempo completo
Support Specialist
Manatron, Inc.Missouri, United StatesTeletrabajo
A tiempo completo
Product Support Specialist
Teleperformance-Turbo TaxKansas City, KS, United StatesHace 2 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoYou demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours : 8am to midnight EST ; Monday to Sunday Required Minimum Hours : 30 hours per week Peak Period : April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT April 15, 2025 : 8am-3am EST / EDT 5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th These times may be revised periodically based on business needs Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Cannot hold Gigs with Column Tax or any Intuit Vendors
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
- Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program
Experience / Skills
TEAM / LEADERSHIP SKILLS :
TECHNICAL / FUNCTIONAL SKILLS :
ANALYTICAL SKILLS :
ORGANIZATIONAL SKILLS :
KNOWLEDGE / BACKGROUND EXPERIENCE :
BEHAVIORAL COMPETENCIES
Operating Hours
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Conflict of Interest
Training Information
Duration
20 Hours
Price
79.99 USD
Course Details