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Fraud specialist Empleos en Grand rapids mi

Última actualización: hace 10 horas
  • Oferta promocionada
PRODUCT SPECIALIST

PRODUCT SPECIALIST

Teleperformance-Turbo TaxMI, United States
A tiempo completo
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Planogram Specialist

Planogram Specialist

NestleGrand Rapids, MI, United States
And a career that empowers you to grow.At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno,...Mostrar másÚltima actualización: hace 8 días
  • Oferta promocionada
PAYROLL SPECIALIST

PAYROLL SPECIALIST

Convergix AutomationMI, United States
A tiempo completo
Reporting to the North America Payroll Manager, the Payroll Clerk is responsible for processing payroll accurately and efficiently for employees in both the United States and Canada.This role requi...Mostrar másÚltima actualización: hace 1 día
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AVP - SOC Cyber Fraud Analyst (Hybrid)

AVP - SOC Cyber Fraud Analyst (Hybrid)

This is an IT support groupSingapore, Michigan, Singapore
A tiempo completo
The Security Operations Center Cyber Fraud Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information / data breaches and cyber-attacks o...Mostrar másÚltima actualización: hace 4 días
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Product Specialist

Product Specialist

Fox SubaruGrand Rapids, MI, United States
A tiempo completo
Fox Motors has a Sales Consultant opening in Grand Rapids, MI at Fox Subaru.You would contribute to our overall vision, “Working together moving people throughout life,” by developing and maintaini...Mostrar másÚltima actualización: hace 2 días
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Kid Zone Specialist

Kid Zone Specialist

YMCA of Greater Grand RapidsGrand Rapids, MI, US
13,02 US$–16,27 US$ por hora
A tiempo parcial
Guiding Principles describe our behaviors to support our organization’s work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership.Our Guiding...Mostrar másÚltima actualización: hace 3 días
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Service Specialist

Service Specialist

Culligan Kaat's Water ConditioningGrand Rapids, MI, United States
A tiempo completo
Offering $3000 Signing Bonus • • •.Culligan Water is seeking an individual with technical experience to provide installation, service and repair of Culligan water treatment products in the field.The f...Mostrar másÚltima actualización: hace 27 días
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Behavioral Specialist

Behavioral Specialist

Catholic Charities West MichiganGrand Rapids, MI, United States
46.000,00 US$–52.900,00 US$ anual
A tiempo completo
The Behavioral Specialist position works within the child welfare arena to provide appropriate treatment planning for children with additional behavioral and mental health needs or concerns.Works w...Mostrar másÚltima actualización: hace 2 días
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Supply Chain Specialist

Supply Chain Specialist

TEKTONGrand Rapids, MI, United States
A tiempo completo
As a Supply Chain Specialist, you ensure our purchasing operations run smoothly on a daily basis.You will work closely with our internal production planning team to set and communicate manufacturin...Mostrar másÚltima actualización: hace más de 30 días
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  • Nueva oferta
VP, Business Risk and Controls Management (BRCM) Anti-Fraud Adviser, Group

VP, Business Risk and Controls Management (BRCM) Anti-Fraud Adviser, Group

United Overseas Bank Limited (UOB)Singapore, Michigan, Singapore
A tiempo completo
VP, Business Risk and Controls Management (BRCM) Anti-Fraud Adviser, Group Retail.Location : Singapore (City Area), SG, 048624. Company : United Overseas Bank Ltd.United Overseas Bank Limited (UOB) is...Mostrar másÚltima actualización: hace 10 horas
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PAYROLL SPECIALIST

PAYROLL SPECIALIST

Victors Home SolutionsMI, United States
50.000,00 US$–60.000,00 US$ anual
A tiempo completo
Victors Home Solutions is one of the largest home improvement companies in the Midwest, honored to serve our homeowners with premium products, warranties, and the best customer experience in the in...Mostrar másÚltima actualización: hace 1 día
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Service Specialist

Service Specialist

Culligan InternationalGrand Rapids, MI, United States
A tiempo completo
Culligan Water is seeking an individual with technical experience to provide installation, service and repair of Culligan water treatment products in the field. The field service technician provides...Mostrar másÚltima actualización: hace más de 30 días
Customer Specialist

Customer Specialist

CarMaxKentwood, Grand Rapids ,MI
A tiempo completo
Grand Rapids - 4431 28th Street, Kentwood, Michigan, 49512CarMax, the way your career should be! .As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers b...Mostrar másÚltima actualización: hace más de 30 días
IT Support Specialist (IT Managed Service Provider Experience Required)

IT Support Specialist (IT Managed Service Provider Experience Required)

TEKsystemsGrand Rapids,MI,49501,USA
Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties •. We are looking to set up interviews as early as this w...Mostrar másÚltima actualización: hace más de 30 días
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Registration Specialist

Registration Specialist

GrahamGrand Rapids, MI
Quick Apply
REMOTE – Registration Specialist.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Registration Specialist opportunity with the possibility of becoming a permanent posi...Mostrar másÚltima actualización: hace más de 30 días
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Procurement Specialist

Procurement Specialist

Contemporary Amperex Technology Kentucky LLCMichigan, United States, United States
A tiempo completo
Contemporary Amperex Technology Kentucky (CATK) is the US battery manufacturing subsidiary of Contemporary Amperex Technology Co. CATL is a global leader in research, development and manufacturing o...Mostrar másÚltima actualización: hace 4 días
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Account Specialist

Account Specialist

Vallen DistributionGrand Rapids, MI, United States
Why Join our Team? At Vallen, we embrace what makes us unique.We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success.We pride ourselves on be...Mostrar másÚltima actualización: hace 17 días
PRODUCT SPECIALIST

PRODUCT SPECIALIST

Teleperformance-Turbo TaxMI, United States
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success

    • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat

    • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills

    • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

    • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

    • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker

    • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs

    • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection

    • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors

    • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details