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Contact Center Specialist
CornerStone StaffingRound Rock, TX, USHace 4 días
Salario
17,50 US$ por hora
Tipo de contrato
- A tiempo completo
Descripción del trabajo
CornerStone Staffing has partnered with a customer that is a Major Hospital in the Round Rock area hiring Contact Center Specialists. If you have 1+ year of call center experience along with stable work history then we want to talk to you!!
CornerStone Staffing is currently recruiting for the following Temp to Hire position :
Job Title : Contact Center Specialist
Location : Round Rock, TX
Pay : $17.50 / hr
Schedule : Monday - Friday, 7 : 00am to 7 : 00pm (8 hour shifts)
Job Description :
The Contact Center Specialist will be responsible for assisting patients over the phone
Scheduling / canceling patient appointments while ensuring patients are aware of COVID-19 precautions
Scheduling patients for electronic video appointments
Quote pricing for different Doctors
Routing requests to doctor’s offices with questions from patients
Requirements :
Must have 1+ year call center experience
Must have a stable work history - no job hoppers
Healthcare experience is preferred
Excellent and written communication skills resulting in positive communication
Extreme attention to detail and the ability to prioritize activities
Experience with using healthcare web-based applications - ability to work in a paperless environment
Ability to work collaboratively with others
Must have internet service with modem at home
High school diploma or GED required
COVID Vaccination is required for this specific job opportunity
Application Process Includes :
Skills Testing
Drug testing
Background check