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Client success manager Empleos en Midland tx

Última actualización: hace 20 horas
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
20,00 US$ por hora
Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Mostrar másÚltima actualización: hace más de 30 días
  • Nueva oferta
SENIOR CUSTOMER SUCCESS MANAGER

SENIOR CUSTOMER SUCCESS MANAGER

TrellixTX, United States
A tiempo completo
Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted b...Mostrar másÚltima actualización: hace 20 horas
  • Nueva oferta
DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS

DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS

VectraTX, United States
190.000,00 US$–240.000,00 US$ anual
A tiempo completo
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and da...Mostrar másÚltima actualización: hace 20 horas
  • Oferta promocionada
Client Manager

Client Manager

Allied UniversalMidland, TX, US
A tiempo completo
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclus...Mostrar másÚltima actualización: hace 4 días
  • Oferta promocionada
Client Development Manager

Client Development Manager

SpokeAustin, Texas Metropolitan Area, United States
A tiempo completo
You’re not just comfortable with networking—you.You bring a strong entrepreneurial mindset,.You have a track record of closing deals and. You don’t wait for opportunities—you.You do more than sell—y...Mostrar másÚltima actualización: hace 4 días
SENIOR CUSTOMER SUCCESS MANAGER

SENIOR CUSTOMER SUCCESS MANAGER

DISCOTX, United States
A tiempo completo
The Senior Customer Success Manager oversees the onboarding process for your clients, providing strategic guidance on utilizing DISCO products and services to meet their specific goals, and serve a...Mostrar másÚltima actualización: hace 3 días
JR. CUSTOMER SUCCESS MANAGER

JR. CUSTOMER SUCCESS MANAGER

Record360, LLCTX, United States
60.000,00 US$–70.000,00 US$ anual
A tiempo completo
Junior Customer Success manager.We believe that every person deserves simple technology tools that just work.Our mission is to help businesses feel confident sharing high value assets (i.We aspire ...Mostrar másÚltima actualización: hace 3 días
Senior Client Manager

Senior Client Manager

Gainwell TechnologiesTX, US
69.400,00 US$–99.200,00 US$ anual
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries...Mostrar másÚltima actualización: hace más de 30 días
Customer Success Manager

Customer Success Manager

ePlusTexas, United States
75.000,00 US$–125.000,00 US$ anual
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Mostrar másÚltima actualización: hace más de 30 días
MANAGER, CUSTOMER SUCCESS BDM

MANAGER, CUSTOMER SUCCESS BDM

Altice USA Inc.TX, United States
A tiempo completo
Plano, TX, US, 75024 Tyler, TX, US, 75701.Are you looking to Optimize your life? Start your exciting path to a rewarding career today!. We are Optimum, a leader in the fast-paced world of connectivi...Mostrar másÚltima actualización: hace 3 días
Client Relationship Manager

Client Relationship Manager

ZelisRemote, TX, US
Teletrabajo
A tiempo completo
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Mostrar másÚltima actualización: hace más de 30 días
SR. CUSTOMER SUCCESS MANAGER, ENTERPRISE

SR. CUSTOMER SUCCESS MANAGER, ENTERPRISE

DialpadTX, United States
93.480,00 US$–115.293,00 US$ anual
A tiempo completo
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their custo...Mostrar másÚltima actualización: hace 1 día
JR. CUSTOMER SUCCESS MANAGER

JR. CUSTOMER SUCCESS MANAGER

Record360TX, United States
60.000,00 US$–70.000,00 US$ anual
A tiempo completo
Junior Customer Success manager.We believe that every person deserves simple technology tools that just work.Our mission is to help businesses feel confident sharing high value assets (i.We aspire ...Mostrar másÚltima actualización: hace 3 días
Senior Customer Success Manager

Senior Customer Success Manager

Workday, Inc.TX, USA
98.200,00 US$–182.000,00 US$ anual
A tiempo completo
Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Success Engineer

Customer Success Engineer

TWELVE10Austin, Texas Metropolitan Area, United States
A tiempo completo
Customer Success Engineer Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company. If you're looking for a fully remote Customer Success Engineer rol...Mostrar másÚltima actualización: hace 2 días
CLIENT SUCCESS PARTNER

CLIENT SUCCESS PARTNER

GartnerTX, United States
62.000,00 US$–90.000,00 US$ anual
A tiempo completo
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...Mostrar másÚltima actualización: hace 3 días
Customer Success Manager

Customer Success Manager

asset worksTexas, TX
A tiempo completo
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission. With a proven track record of over 20 year...Mostrar másÚltima actualización: hace más de 30 días
MANAGER, CUSTOMER SUCCESS

MANAGER, CUSTOMER SUCCESS

MongoDBTX, United States
113.000,00 US$–222.000,00 US$ anual
A tiempo completo
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Mostrar másÚltima actualización: hace 3 días
DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS

DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS

Vectra AI, Inc.TX, United States
190.000,00 US$–240.000,00 US$ anual
A tiempo completo
Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and dat...Mostrar másÚltima actualización: hace 1 día
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
Hace más de 30 días
Salario
20,00 US$ por hora
Descripción del trabajo

Client Success Agent

Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

  • Monday - Friday : 8 a.m. - 5 p.m. OR 10 a.m. - 7 p.m. OR 12 p.m. - 9 p.m. (Central Time)
  • Tuesday - Saturday : 8 a.m. - 5 p.m. (Central Time)

Responsibilities

  • Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills
  • Support the clients with empathy, understanding, and subject matter knowledge
  • Document client discussions clearly and concisely
  • Present settlement proposals to clients for approval
  • Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience
  • Responsible for guiding the client’s discussions with next steps to progress towards their financial goals
  • Assist clients that may have creditors seeking legal action; we provide guidance through this process
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Qualifications

  • High school diploma / GED required; College degree preferred
  • 2+ years of experience working in a relationship-based support role
  • 2+ years of Customer Service experience
  • Experience within a financial or banking organization preferred
  • Excellent interpersonal communication skills, both verbal and written
  • Strong critical thinking and problem-solving abilities
  • Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
  • Ability to remain professional, confident and patient when faced with complex problems
  • Proficient in Microsoft Excel and Office

    • Soft Skills Qualifications

    Must have the ability to :

  • Attain and maintain high performance expectations on a monthly basis
  • Work in a fast-paced, high-volume setting
  • Clearly explain details about the company's debt settlement program to current clients
  • Recall details of calls with clients and to record those details accurately in Salesforce
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • De-escalate stressful situations
  • Support and de-escalate vulnerable and sometimes difficult clients
  • Remain calm and professional during difficult discussions
  • Take constructive feedback

    • About National Debt Relief

    National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

    Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

    Compensation Information

    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

    Benefits

    National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

    Our extensive benefits package includes :

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount