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Client success manager Empleos en Corpus christi tx

Última actualización: hace 1 día
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
20,00 US$ por hora
Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Mostrar másÚltima actualización: hace más de 30 días
Manager, Customer Success (Growth & Retention)

Manager, Customer Success (Growth & Retention)

Tapcheck Inc.Remote, TX, US
120.000,00 US$ anual
Teletrabajo
A tiempo completo
Quick Apply
As the Manager, Customer Success (Growth and Retention), you will play a pivotal role in building and executing strategies that enhance customer loyalty and reduce churn. You’ll collaborate across t...Mostrar másÚltima actualización: hace 5 días
  • Oferta promocionada
Client Services Associate

Client Services Associate

TransPerfectAustin, Texas Metropolitan Area, United States
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Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands / organizations find and implement solutions that allow ...Mostrar másÚltima actualización: hace 22 días
Academic Success Coach

Academic Success Coach

Texas A&M University-Corpus ChristiCorpus Christi, TX
2964,00 US$ mensual
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The Academic Success Coach I, under supervision, addresses individual academic, financial, career, and social issues that affect the success of undergraduate students who are conditionally admitted...Mostrar másÚltima actualización: hace más de 30 días
Comer Success Executive

Comer Success Executive

AlightTexas, United States
88.500,00 US$ anual
The Client Success Executive will be accountable for the overall management of their book of business.They are responsible for strategic direction of assigned clients, client satisfaction, retentio...Mostrar másÚltima actualización: hace más de 30 días
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Client Development Manager

Client Development Manager

SpokeAustin, Texas Metropolitan Area, United States
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You’re not just comfortable with networking—you.You bring a strong entrepreneurial mindset,.You have a track record of closing deals and. You don’t wait for opportunities—you.You do more than sell—y...Mostrar másÚltima actualización: hace 5 días
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INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)

INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)

Insight GlobalTX, United States
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An employer is looking for a Customer Success Manager to sit remotely.You will primarily be responsible for partnering with customers in the LATAM markets that leverage their SaaS, omnichannel ecom...Mostrar másÚltima actualización: hace 1 día
Senior Client Manager

Senior Client Manager

Gainwell TechnologiesTX, US
69.400,00 US$–99.200,00 US$ anual
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries...Mostrar másÚltima actualización: hace más de 30 días
Engagement Manager- Client Integration

Engagement Manager- Client Integration

RELX Inc. CompanyTexas
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As an Engagement Manager you will engage with clients as their first point of contact.Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement t...Mostrar másÚltima actualización: hace más de 30 días
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CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

GeoforceTX, United States
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Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices wi...Mostrar másÚltima actualización: hace 1 día
Customer Success Manager

Customer Success Manager

ePlusTexas, United States
75.000,00 US$–125.000,00 US$ anual
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Mostrar másÚltima actualización: hace más de 30 días
Client Relationship Manager

Client Relationship Manager

ZelisRemote, TX, US
Teletrabajo
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At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Mostrar másÚltima actualización: hace más de 30 días
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CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

PollyTX, United States
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You have 5+ years of Customer Relationship Management experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company.You are exc...Mostrar másÚltima actualización: hace 1 día
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SENIOR MANAGER, CUSTOMER SUCCESS

SENIOR MANAGER, CUSTOMER SUCCESS

MongoDBTX, United States
129.000,00 US$–253.000,00 US$ anual
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MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Mostrar másÚltima actualización: hace 1 día
  • Oferta promocionada
SENIOR CUSTOMER SUCCESS MANAGER I

SENIOR CUSTOMER SUCCESS MANAGER I

AxonTX, United States
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Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud sof...Mostrar másÚltima actualización: hace 1 día
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Client Advisor, Austin

Client Advisor, Austin

ZimmermannAustin, Texas Metropolitan Area, United States
A tiempo parcial
This iconic Australian brand has stayed true to its original vision : sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their ...Mostrar másÚltima actualización: hace 3 días
Success Coach

Success Coach

Tarrant County CollegeTrinity River
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Reporting to the Director or Assistant Director of Student Success & Advising, the Success Coach is responsible for coaching perspective and First Time In College (FTIC) students through the enroll...Mostrar másÚltima actualización: hace 6 días
Senior Customer Success Manager

Senior Customer Success Manager

Workday, Inc.TX, USA
98.200,00 US$–182.000,00 US$ anual
A tiempo completo
Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Success Engineer

Customer Success Engineer

TWELVE10Austin, Texas Metropolitan Area, United States
A tiempo completo
Customer Success Engineer Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company. If you're looking for a fully remote Customer Success Engineer rol...Mostrar másÚltima actualización: hace 3 días
Customer Success Manager

Customer Success Manager

asset worksTexas, TX
A tiempo completo
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission. With a proven track record of over 20 year...Mostrar másÚltima actualización: hace más de 30 días
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
Hace más de 30 días
Salario
20,00 US$ por hora
Descripción del trabajo

Client Success Agent

Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

  • Monday - Friday : 8 a.m. - 5 p.m. OR 10 a.m. - 7 p.m. OR 12 p.m. - 9 p.m. (Central Time)
  • Tuesday - Saturday : 8 a.m. - 5 p.m. (Central Time)

Responsibilities

  • Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills
  • Support the clients with empathy, understanding, and subject matter knowledge
  • Document client discussions clearly and concisely
  • Present settlement proposals to clients for approval
  • Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience
  • Responsible for guiding the client’s discussions with next steps to progress towards their financial goals
  • Assist clients that may have creditors seeking legal action; we provide guidance through this process
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Qualifications

  • High school diploma / GED required; College degree preferred
  • 2+ years of experience working in a relationship-based support role
  • 2+ years of Customer Service experience
  • Experience within a financial or banking organization preferred
  • Excellent interpersonal communication skills, both verbal and written
  • Strong critical thinking and problem-solving abilities
  • Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
  • Ability to remain professional, confident and patient when faced with complex problems
  • Proficient in Microsoft Excel and Office

    • Soft Skills Qualifications

    Must have the ability to :

  • Attain and maintain high performance expectations on a monthly basis
  • Work in a fast-paced, high-volume setting
  • Clearly explain details about the company's debt settlement program to current clients
  • Recall details of calls with clients and to record those details accurately in Salesforce
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • De-escalate stressful situations
  • Support and de-escalate vulnerable and sometimes difficult clients
  • Remain calm and professional during difficult discussions
  • Take constructive feedback

    • About National Debt Relief

    National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

    Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

    Compensation Information

    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

    Benefits

    National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

    Our extensive benefits package includes :

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount