Call center supervisor Empleos en Pittsburgh pa
Última actualización: hace 1 día
Incentive-packed pay structure! Generous Paid Time Off! Comprehensive Health Coverage We prioritize Family Dynamics and champion Work-Life Harmony Room for Growth! We're propelling forward, fosteri...Mostrar másÚltima actualización: hace 1 día
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D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team.In this role, you will be the first point of contact for our customers, providing excellent se...Mostrar másÚltima actualización: hace más de 30 días
PATIENT CALL CENTER COORDINATOR.Spectrum Vision Partners ("SVP") and OCLI Vision ("OCLI") work together to provide world class eye care to our patients to improve lives.
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Call Center Representative to join our team.Are you a self-starter with call center experience who is interested in beginning a.
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Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Mostrar másÚltima actualización: hace más de 30 días
Now Hiring : Call Center Representatives in Philadelphia!.Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented Call Center Representatives to join our Business Pr...Mostrar másÚltima actualización: hace 16 días
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This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections.
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CALL CENTER REPRESENTATIVE
McHales Inc.PA, United StatesHace 1 día
Tipo de contrato
- A tiempo completo
Descripción del trabajoTwo (2)+ years of CSR (Call Center Representative) experience. Ability to work in-office daily Monday - Friday from 9 AM - 5 PM. Experience with CRM systems (Salesforce, ServiceTitan), preferred.
Why Choose McHales?
Incentive-packed pay structure! Generous Paid Time Off! Comprehensive Health Coverage We prioritize Family Dynamics and champion Work-Life Harmony Room for Growth! We're propelling forward, fostering our team's progression, and nurturing internal talent first. About Us
Our legacy spans back to 1950 right here in Levittown. With time, McHales has evolved into a premier employer in Bucks County. Individuals initially seek us out for a job, but they stay for a rewarding career, ample room for advancement, and avenues for excellence. Chances are, you've encountered our iconic trucks and advertisements - now, it's our turn to meet YOU!
We're on the lookout for an enthusiastic Super Friendly Customer Service Representative to join our family-oriented enterprise. As a customer service representative, you'll be stationed in our call center, scheduling residential plumbing, heating, cooling, and electrical service calls. Hourly compensation, plus bonuses, and a stellar benefits package await! We're seeking dynamic personalities! Bring your wit and warmth.
The Role
Facilitate service appointments and go the extra mile to ensure customer contentment.
Responsibilities
- Convert inbound customer inquiries into scheduled service appointments.
- Convey call scripts with genuine flair; be concise, captivating, and personable.
- Address customer concerns promptly, showcasing brand advocacy.
- Cultivate professionalism and establish rapport, fostering repeat patronage. Engage in ongoing training to boost appointment bookings and refine outbound communication.
- Adhere to the company's protocol for swift and amicable resolution of customer grievances.
- Maintain and enrich customer database with accurate and comprehensive details. Success Traits
- Forge a commendable track record in customer service. Proficient in IT; adept typist and savvy with phone systems.
- Exceptionally organized with outstanding follow-up skills. Effective verbal and written communicator.
- Cultivate trust and exhibit empathy.
- Harmonize well with a fast-paced, target-oriented setting.
- Competitive self-starter with a collaborative spirit.
- Innately driven, adaptable, and possess a positive outlook.
Qualifications :
What We Provide
Our top achievers rank among the highest earners in Bucks County. Medical Coverage, 401K matching, paid holidays, prioritization of family occasions, and birthday celebrations. A community. This stands as the pinnacle of our offerings because it's the heart of who we are. We deeply care for our team, and we anticipate you'll bring that same level of care when you join us. We extend beyond the workplace, fostering bonds through company events, and fostering lifelong friendships at McHales.
If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7 : 30 AM to 3 : 00 PM.
Please submit a copy of your resume for consideration.