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UNIFY is seeking a dynamic and driven Manager, Digital Banking to take ownership of UNIFY's flagship online banking product.

If you have a proven track record of people leadership and end-to-end management of online financial products, we want to hear from you!

In this critical role, you won't just oversee our digital banking platform - you'll be its ultimate champion. You'll own every aspect of its performance, from uptime and service quality, to enhancements, and make Member-driven and data-driven recommendations regarding its long-term strategy. When opportunities or challenges arise, you'll step in with urgency and authority, driving your team's solutions and collaborating with vendors to restore service and ensure member satisfaction.

Why You'll Thrive Here :

• Ownership & Authority : Be the decision-maker driving changes, improvements, and the overall success of our online banking platform.
• Impact & Innovation : Shape the digital experience for our members, ensuring they have seamless, secure, and intuitive online banking.
• Leadership Opportunities : Motivate a dedicated team, external partners, and stakeholders to deliver best-in-class digital banking solutions.

What You Bring to the Role :

Overview :

UNIFY Financial Credit Union is one of the nation's largest 100 credit unions with a reputation for being financially sound and growth-oriented. We're expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, "providing superior service to our members." In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful

Summary :

Directs and oversees all implementation, operations, performance, and support of the credit union's digital platforms, including eBanking, ePay, Mobile Banking, Zelle, eStatements, Online Account Opening, Online Appointment Scheduling and Credit Monitoring. This role involves collaborating with product vendors, internal teams, and cross-functional departments to drive digital innovations, ensure seamless operations, and maintain compliance with regulatory standards. Responsibilities include managing a team of analysts and support professionals while ensuring optimal performance of digital products and services.

Note : This role will work onsite daily from our Operations Center in Allen, TX.

This role is not eligible for remote work.

Responsibilities :

Qualifications :

Requires high school diploma or equivalent, with a minimum of 3 years' leadership experience in a relevant field, preferable a financial institution.

Preference will be given to candidates with relevant certification(s) and digital banking experience.

Must be able to demonstrate excellent analytical and critical thinking skills.

Must demonstrate strong organizational and verbal and written communication skills, including the ability to create and maintain support documentation, using common office productivity tools.

Preference will be given to candidates with strong knowledge of digital banking platforms and core banking systems, product testing with strong SQL scripting skills, vendor management and support, and cross-functional project management.

Must embrace teamwork and demonstrate a mature work ethic.

Should be a voracious reader, with the acumen to review and act upon pertinent information from large technical or product documentation quickly and effectively.

See the UNIFY Difference!

At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.

Competitive Compensation and Excellent Benefits Package

Medical (PPO / HMO), Prescription, Dental (PPO / DMO), Vision, Life, and Short- and Long-Term Disability Insurance

Dependent and Medical Care - Flexible Spending Accounts

Vacation, Sick, Personal and Holiday Pay

401(K) Plan with employer match

Education reimbursement for approved programs

UNIFY banking privileges for you and your family

An offer of employment is conditioned upon complying with UNIFY's requirements including, but not limited to, signing a consent to conduct a background investigation.

UNIFY is proud to be a drug-free, EOE including disability / vets. For more information on UNIFY, visit us at www.unifyfcu.com

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