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Automotive Tire and Service Advisor - Raleigh, NC

Automotive Tire and Service Advisor - Raleigh, NC

GoodyearRaleigh, NC, US
9 days ago
Job description

Goodyear. More Driven.

General Description :

Responsibilities will include, but will not be limited to :

  • Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Communicate all advertising and promotion of products and services
  • Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
  • Contribute to promotional merchandising and special events
  • Effectively communicate all warranties, promotions, and advertisements to guests
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Assist Service Manager in communicating information about guest vehicles, as needed
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications :

  • Previous Automotive Guest Service experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

    • Preferred Qualifications :

  • High School Diploma or GED
  • Previous tire sales experience
  • Previous automotive service sales experience

    • Position Criteria :

  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

    • Automotive Service Advisor, Auto Service Consultant, Automotive Service Writer, Auto Repair Service Advisor, Automotive Customer Service Advisor, Service Writer, Automotive, Automotive Service Consultant, Service Advisor, Sales and Customer Support, Tire and Lube Technician, Auto Maintenance Advisor, Tire Service Specialist, Auto Technician, Service Advisor, Automotive Maintenance Technician, Tire Repair and Service Technician, Tire and Service Specialist, Automotive Sales Consultant, Tire Sales and Service Specialist, Automotive Service Sales Advisor, Auto Service Sales Representative, Automotive Parts and Service Salesperson, Automotive Customer Service Representative, Customer Support Specialist, Automotive, Auto Care Consultant, Service Desk Representative, Automotive, Customer Service Specialist, Tire and Auto jobs in Garner NC; Cary NC; Apex NC; Clayton NC; Holly Springs NC; Wake Forest NC; Fuquay-Varina NC; Durham NC; Smithfield NC; Chapel Hill NC; Carrboro NC; Dunn NC; Sanford NC; Henderson NC; Wilson NC

    Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .

    Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.